Reviews, Sales, and Service Ratings for
TravelSafe

Before Trip
The price was right... glad we didn't have to use it!

During Trip
N/A

Before Trip
seemed professional

During Trip
no claims

Before Trip
Had to cancel my trip due to personal family issue. Was not able to get a refund. So they kept my money even though I did not make the trip.

During Trip
Did not make the trip and they would not refund my premium. No Trp, No Coverage, No refunds!

Claim Process
No trip., No Coverage, No Refund!

During Trip
I did not need to contact company during my trip.

Claim Process
I did not have any claims.

Before Trip
I didn't end up filing a claim but it was easier to purchase, seem fair and competitive, good value for the money.

During Trip
I didn't use any of the service during the trip so can't comment on how responsive.

Claim Process
I didn't submit a claim so can't comment. I hope that if I did, it would have been easy and reasonable.

Before Trip
This is my second time using squaremouth before an extended trip to europe. Often i don't know until very short notice when i will be able to depart the usa and begin my yearly vacation. Each time, I have purchased my insurance and received the documents by email and in the USmail in record time. I appreciate the promptness and knowing that i am able to choose the most affordable and appropriate coverage for my needs.

During Trip
Fortunately, I didn't need any service - therefore, I made no contact.

Claim Process
No claim made.

During Trip
Did not use the insurance carrier during my trip.

Claim Process
I have not yet submitted a claim. My luggage was delayed for six days, and I need to get documentation from the airline before I can submit a claim. I may be contacting your company for guidance if I can't get the documentation.

Before Trip
I called squaremouth and the carrier with a few questions before purchasing coverage. Both answered the phone promptly and provided accurate detailed responses.

Before Trip
Did not receive any documentation. I looked up the policy on line but there were no documents provided to me from the carrier.

During Trip
Did not need to contact the carrier at all during the trip.

Claim Process
I did not make a claim