0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1995
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,681
Since 2012
MONTHLY SALES
2272
Average Monthly Sales Since 2012
REVIEWS
3,459
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,459 Reviews Since 2012
Customer Reviews for Trawick International
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policy # xxxxxx
I consider myself ripped off by you.
I bought this policy and submitted a claim because our luggage was stolen.
we lost thousands of dollars yet trawick refused to pay. this is robbery.
Was this review helpful to you?
46 out of 53 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
November 29, 2013
Alice from FL
Verified Squaremouth Customer
great
Was this review helpful to you?
4 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels USA
Review Received:
November 9, 2013
Donald from ON
Verified Squaremouth Customer
We have no claim to submit. We had a wonderful trip and kept very well in health.
We appreciated knowing the coverage we had in case of any incident. Thanks.
Was this review helpful to you?
1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 30, 2013
Nancy from IL
Verified Squaremouth Customer
everything went smoothly so we had no claims
Was this review helpful to you?
2 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 7, 2013
N/A from FL
Verified Squaremouth Customer
No claim.
Was this review helpful to you?
2 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 18, 2013
Brianna from NJ
Verified Squaremouth Customer
The only time I needed them was in Thailand, but because it was July 4th in the states they didn't answer. People get sick and bad things happen on holidays, too.
Was this review helpful to you?
22 out of 26 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 8, 2013
Weston from CO
Verified Squaremouth Customer
No claim was processed so I did not rate them
Was this review helpful to you?
1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 2, 2013
Lee from Korea (South)
Verified Squaremouth Customer
The policy was cheap and extremely customisable...I didn't require any claims but was happy with the peace of mind it gave me
Was this review helpful to you?
2 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
August 31, 2013
Brazil traveller from ID
Verified Squaremouth Customer
Made a claim four months ago for a small amount. They just contacted me for the first time and all the information they used was incorrect, the claim was for the wrong amount, and they said they needed proof that it wasn't a pre-existing condition (it was pink eye!). This will clearly be a lot of time and effort on my part to get it straightened out, and I am doubtful I will see any money. We used a different carrier for our last trip and also made a similar claim and they were great--nothing like this.
Response From:
Trawick International:
Michael Clowdus
Response Received:
September 5, 2013
I had an opportunity to review this case personally and was able to quickly identify that there was an error made. The examiner entered an incorrect diagnosis and the claim was incorrectly processed for additional information when none was needed. The error has been fixed and the reimbursement was mailed to the member immediately. We apologize for any delay.
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160 out of 165 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
August 28, 2013
Sarah from AZ
Verified Squaremouth Customer
I would highly recommend Squaremouth. They helped me select a travel policy specifically for my needs, at a reasonable price. Their customer service was excellent. Fortunately, my travels went very smoothly and I did not require their services during my 3 month trip. I would use Squaremouth in the future for travel insurance for any lengthy trips abroad as the coverage and peace of mind is worth the reasonable cost.
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3 out of 4 people found this review helpful