Reviews, Sales, and Service Ratings for
Trawick International

My sister who lives near me, had a health issue that required ambulance transport over 50 miles away, on 2/1/2023.
After discharge she was unable to provide care for herself and transportation to her many doctors she was set up to see. I am the primary caregiver for my sister, so we cancelled the trip on 2/6/2023 which we were due to take 2/9 to 2/18/2023.
The insurance form requires a single doctor to sign and say what her illness was. She was sent for our local ER physician to Asheville,NC. Her cardiac condition required a cardiologist, a neurologist, her primary care physician and a electrophysiologist. We have ongoing appointments and I have a note from her primary care physician. Shouldn’t that be enough to submit, attached to the form, or do I have to have someone sign the form?

So far I can't tell if I am happy yet. I have filed a claim and am waiting for a response.

Easy to compare different companies , benefits and costs .

The customer service agents were helpful in selecting a policy that had the features we needed.

I had a serious accident. I neede to be evacuated from France to the US.

On call handled the trip home and they were great.

I filed a claim because we could not travel due to a medical reason. The travel insurance companies website is horrible. All documentation is complete and I have heard nothing from the company at all except for a standard general email telling me it will take a long time to hear from them about my claim. I am not at all satisfied with this travel insurance company.

My claim was filed in September 2022 and I never heard anything back despite numerous attempts to contact Squaremouth representatives etc. To assist me with my claim. Very unprofessional and I will never purchase a policy from squaremouth or affiliates or recommend. I feel like I was completely ripped off by frauds.

It has been very difficult trying to place a claim with Trawick. I have been unsuccessful to date.

The tour company refunded part of our money, and American Airlines refunded all of our money, so we only filed a claim for the balance, $2500. Trawick refunded $1,875, which we accepted. Their reasoning for not refunding the entire $2500 was that my doctor’s wording did not say specifically that I could not walk on my ankle (I am currently in the midst of waiting for parts to arrive for ankle replacement surgery.). The Costa Rica tour was a very active tour with hiking many of the days and walking distances. I can currently barely walk from my living room to my bathroom because my ankle is in such bad shape. Also, the refund took over six weeks to arrive, and I never heard a word from Trawick until the check arrived in the mail. I had called them about three weeks in and they just told me to be patient.

All nice and stuff and answer questions before you buy , now i need to make a claim

ohhhh 3rd party handles claims !!!!!, need to go to the website i am told , so confusing , then I call the 3rd party ,,,,not rude just cold and not helpful and all
I got all my recipes in order , very confusing when to download them and where

I am making a partial claim not full on my vacation