0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,821
Since 2012
MONTHLY SALES
2229
Average Monthly Sales Since 2012
REVIEWS
3,460
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,460 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
With the help of an agent I was able to quickly locate a policy that was similar to the one I used a year ago for the same trip so I didn't have to spend a lot of time researching and comparing!
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
March 6, 2023
Rachel from IL
Verified Squaremouth Customer
We made an error on our initial purchase application and had to call support to correct it. The agent was polite and very helpful, getting the error corrected quickly.
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2 out of 3 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 5, 2023
Stephen from WA
Verified Squaremouth Customer
We filed a claim, received notification it had been received, and have not heard anything since. Zero communication.
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17 out of 17 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Journey
Review Received:
March 5, 2023
Thomas from NY
Verified Squaremouth Customer
My experience was very positive. Peace of mind was the result of knowing that my family had coverage from a reliable carrier. Searching for the coverage I needed was easy and quick using Squaremouth. I have been a customer for several years and will certainly be back next year. I would recommend highly.
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1 out of 4 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 5, 2023
Marcia from CT
Verified Squaremouth Customer
I am still working on the documents I need to submit for the claim. I called Trawick and didn't get very helpful answers or complete instructions to help me file my claim
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13 out of 14 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Voyager
Review Received:
March 5, 2023
Hillary from NY
Verified Squaremouth Customer
MADE A CLAIM. NOT SURE IF INFO WAS EMAILED TO CORRECT PLACE. TRIED TO SUBMIT WHERE IT SAYS "SUBMIT" EVERY TIME IT SAYS CANNOT DO IT. I NEED MY CLAIM SUBMITTED!
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13 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 4, 2023
Ramaswamy from TX
Verified Squaremouth Customer
I have filed a claim 2 days ago.. I have not received any response from Co-Ordinated Benefit Plans, a subsidiary of One80 Intermediaries, on behalf of Nationwide Mutual Insurance Company and Affiliated Companies, YET.
Review Updated: 04/05/2023
The process of the reimbursement was smooth and easy.
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8 out of 12 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
March 4, 2023
Lisa from NV
Verified Squaremouth Customer
Just waiting for claim now..Its been a couple weeks and I have not heard anything from Trawick as of yet
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10 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer Plus
Review Received:
March 4, 2023
TB from FL
Verified Squaremouth Customer
I’m in the process in completing the claim
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0 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Journey
Review Received:
March 3, 2023
Andrea from MI
Verified Squaremouth Customer
Claim was submitted on 2/28/23. Other than the automatic repley I have not heard anything regareding the status of my claim. Once reimbursed I can provide a better response to the survey.
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8 out of 10 people found this review helpful