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Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
October 3, 2024Andre from CO Verified Squaremouth CustomerWas this review helpful to you?Submitted Claim: 212119, Policy Number 2477948 on September 14, and I'm still waiting to hear back.
4 out of 4 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels ProtectReview Received:
October 3, 2024Karla from VT Verified Squaremouth CustomerWas this review helpful to you?It was easy to file the claim. All the documents on the website were straightforward and easy to download.
However it has now been 30 business days since I filed the claim and I still have not heard anything. I will be calling again today to see if any progress has been made on my claim.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
October 2, 2024LindaB from MD Verified Squaremouth CustomerWas this review helpful to you?needed to switch my policy from the cruise line that went bankrupt to another cruise line for a similar cruise--did so with no difficulty
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ProtectReview Received:
October 1, 2024SJC from NJ Verified Squaremouth CustomerWas this review helpful to you?I had no issues with Squaremouth. Based on my experience I will be purchasing another policy. Thank you.
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels ProtectReview Received:
October 1, 2024Carol from NC Verified Squaremouth CustomerWas this review helpful to you?It was easy to purchase insurance and add on to my coverage.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ProtectReview Received:
September 30, 2024Karen from CA Verified Squaremouth CustomerWas this review helpful to you?I have filed a claim because of illness, I was not able to travel. I haven't heard anything back yet.
4 out of 4 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels JourneyReview Received:
September 30, 2024Diane from MD Verified Squaremouth CustomerWas this review helpful to you?The trip that was insured was a September 2024 riverboat cruise with American Queen Voyages that filed for bankruptcy in May 2024. Since there was no cruise to insure I requested a refund of the cost of the travel insurance. The underwriter eventually agreed to a prorated refund. While I was happy to get a partial refund, under a COVID situation I was able to get a full refund.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
September 29, 2024BRENDA from IL Verified Squaremouth CustomerOur train was cancelled and I am hoping they will cover the cost of the driver we had to use since our train was cancelled.
Review Updated: 10/27/2024
Easy process. Refund sent within 2/3?weeks.
Was this review helpful to you?
0 out of 1 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels ExplorerReview Received:
September 29, 2024Dan from IN Verified Squaremouth CustomerWas this review helpful to you?It has taken a long time for Trawick to process my claim. Trawick can take my trip money immediately but take 15 days to review whether to refund my money with a legitimate claim. In addition, falsly accuse that Viking Cruise granted me some type of voucher after the cruise. Which only slowed the process! Which Trawicj has YET TO PAY!! I am not pleased with the claim policy time period!
7 out of 8 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels ProtectReview Received:
September 25, 2024Rosa from CA Verified Squaremouth CustomerWas this review helpful to you?The company has not met their own timelines. I have to call them for status report. After I submitted all requested documents, now they want a Dr. Report. Their e mail claims to have an attached form, not true. I have to call their office to track down the form! In the mean time they want me to complete this process within their dates and time is being waisted since they didn’t attached the form
8 out of 9 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information