0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1995
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,681
Since 2012
MONTHLY SALES
2272
Average Monthly Sales Since 2012
REVIEWS
3,459
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,459 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
We had to cancel our original trip in 2023 (before insurance took effect), and it was very easy to cancel our trip insurance.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Protect
Review Received:
October 20, 2024
David from NY
Verified Squaremouth Customer
I didn't "interact with Trawick International during my trip," it was afterward. Please, you need to get your logic correct!
Be well.
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Protect
Review Received:
October 19, 2024
Iouri from NY
Verified Squaremouth Customer
I did not receive any response after 5 emails sent over 1 week. It was very difficult to reach customer service by phone. Terrible service.
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4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 19, 2024
Angel from NJ
Verified Squaremouth Customer
Thank s for a great experience
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Protect
Review Received:
October 19, 2024
Tammye from TN
Verified Squaremouth Customer
Squaremouth is a company I count on to help me with my trip insurance!
I did need to reach out to Trawick insurance company. They were considerate and helpful with my questions and needs.
It’s a Blessing to find a company with respect theses days.
Thank you Squaremouth
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2 out of 2 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 17, 2024
Patrick from TX
Verified Squaremouth Customer
Frustrating and confusing process and website overall. Makes no sense that you purchase insurance to cover your vacation being interrupted or canceled due to hurricanes and when one hits and shuts down your destination ports the claim is denied because you happen to be on the ship and at least some services were provided.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Protect
Review Received:
October 17, 2024
Thi from CA
Verified Squaremouth Customer
I filled out and sent my the claim about 5 weeks ago. After 3 weeks I called to follow up, said they will contact me
to let me know. Now that has been 5 weeks, I still don’t hear anything regarding my claim yet.
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6 out of 7 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Armor
Review Received:
October 14, 2024
Wendell Stanley from TX
Verified Squaremouth Customer
find language of policy deceiving and claim process VERY UNREASONABLE AND IS VERY TIME CONCEIVING SO AS TO DISCOURAGE FILING CLAIMS AND HAS CONVINCED ME INSUANCE OF THIS TYPE IS USELESS AND I HAVE WAISTED THOUSANDS IN THE PAST DECADE.I WILL SPEND WHATEVER TIME IS NECESARRY TO POST SUCH IN REVIEWS
Review Updated: 11/11/2024
Felt misled in wording of policies. The fine print is not revealed until after the policy is purchased. I have a understanding for the future and will probably be purchasing travel insurance less often.
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11 out of 12 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Protect
Review Received:
October 14, 2024
Allan from SC
Verified Squaremouth Customer
Claim process sucks. 6 weeks no action. Already contacted your zero complaint department. They are useless. They have received same answers as me. Nothing. All talk no action. Will certainly never consider squaremouth or traywick ever again.
I will continue seeking resolution of claim.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 13, 2024
Karen from TX
Verified Squaremouth Customer
Experience was good in purchasing. No claims or problems. Tks.
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2 out of 2 people found this review helpful