This insurance provider is currently unavailable on Squaremouth
TripAssure
Overall Rating 4.41 out of 5
Overall Rating 4.41 out of 5 579 Reviews Since 2005

  • Rating 4 out of 5
    Policy:
    Asset Plus
    Review Received:
    December 5, 2010
    CM from NY Verified Squaremouth Customer

    Before Trip
    Aside from sending me the documents I had no contact with the insurance carrier before my trip.

    During Trip
    I had no contact at all with the insurance carrier during my trip.

    Claim Process
    I did not make a claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Complete
    Review Received:
    October 29, 2010
    John from CO Verified Squaremouth Customer

    Before Trip
    Glad we had the insurance, but did not need it.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Complete
    Review Received:
    October 20, 2010
    Sue from OH Verified Squaremouth Customer

    During Trip
    Did not contact during trip

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    October 20, 2010
    Karen from NY Verified Squaremouth Customer

    Before Trip
    Very helpful service by agent before choosing appropriate policy. Would definitely use Squaremouth again when I travel.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Bridge
    Review Received:
    October 12, 2010
    Marjorie from CO Verified Squaremouth Customer

    Before Trip
    Didn't receive mailed documentation, just the e-mail. Not marking down "customer service" but my only contact was through the e-mail site. If you had a "did not experience," I would have checked that.

    During Trip
    Called the e-mailed emergency number from Madrid, using expensive i-Phone minutes, but was told that the insurer was no longer served at that number and given another number to call. I gave up.

    Claim Process
    Haven't made it yet, but will be after receiving airline confirmation of the delay time on my return flight. So far it appears that I will be sending in a lot of documentation for a minor payment on an overnight delay.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Asset Plus
    Review Received:
    October 11, 2010
    Kay from GA Verified Squaremouth Customer

    Before Trip
    Summary was delivered quickly by mail but had to request the copy of the actual policy.

    During Trip
    Had no need to use the emergency help hotline.

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Complete
    Review Received:
    October 6, 2010
    David from NM Verified Squaremouth Customer

    Before Trip
    No problems

    During Trip
    No need to contact carrier

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Bridge
    Review Received:
    October 4, 2010
    Corinne from IL Verified Squaremouth Customer

    During Trip
    Did not use during my trip

    Claim Process
    None of the above apply.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    October 4, 2010
    jane from MA Verified Squaremouth Customer

    Before Trip
    we purchased our incurance online and did not have any personal contact with any employee but your online information was clear and easy to understand.

    During Trip
    again...thankfully we did not have any issue which would have made us experience your customer service but i am impressed that you are taking the time to read this survey and make the efforts you are. this is worthy of 5 star rating.

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Bridge
    Review Received:
    August 23, 2010
    David from CA Verified Squaremouth Customer

    Before Trip
    Documentation consisted on one emailed summary page.

    During Trip
    didn't need insurance during trip. Nothing happened that was unexpected.

    Claim Process
    No claim was filed.

    Was this review helpful to you?

    0 out of 0 people found this review helpful