0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
522
4 stars
134
3 stars
82
2 stars
30
1 star
39
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
83,106
Since 2016
MONTHLY SALES
1850
Average Monthly Sales Since 2016
REVIEWS
807
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
807 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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While at an Airbnb in Italy, the house was broken into and robbed of all our cash and everything valuable. Dealing with Airbnb has been a nightmare. I am glad I purchased trip insurance, but my stolen jewlery is only worth $500 per a person according to the policy. It is obviously better than nothing, but not anywhere close to the value of my stolen items.
Review Updated: 08/11/2023
We had a theft while in an Airbnb in Italy. I am getting the runaround from everyone other than Berkshire Hathaway. Once I sent our police report and receipts in, we quickly received pay out on our policy. I will definitely use them again for travel. I will never use Airbnb again. They ruined our vacation.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 28, 2023
Nancy from CO
Verified Squaremouth Customer
After purchasing my policy, I extended my vacation dates. I called customer service and easily had my policy modified. It was done quickly and with friendly help.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 17, 2023
leslie from WA
Verified Squaremouth Customer
The woman I spoke to was polite, professional and most helpful . Due to circumstances beyond my control , we needed to change our original travel dates ..
Thank you for assisting with our date changes as well as your time , efforts and assistance !
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 8, 2023
Joanne from CA
Verified Squaremouth Customer
Very happy with the service provided.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 8, 2023
Barbara from CA
Verified Squaremouth Customer
Good customer service - prompt, efficient, professional.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 8, 2023
Roy from NY
Verified Squaremouth Customer
Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.
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7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
June 8, 2023
Roy from NY
Verified Squaremouth Customer
Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
June 7, 2023
John from FL
Verified Squaremouth Customer
So far so good ,only just returned. Made initial contact for claim form.
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
May 30, 2023
Celestina from NJ
Verified Squaremouth Customer
I'm on the phone with them right now , transferred 3X to different people trying to get in touch with Berkshire Hathaway Travel protection claim department and I've been on hold for hours. No one had talked to me yet. I just want to know how to go about claims because I got hospitalized in the Philippines due to amebiasis. I brought with me all the hospitalization records and receipts. I just came back a week ago here in NJ . They were so fast when I applied , exact opposite now that I'm trying to file a claim. Please help me
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24 out of 26 people found this review helpful
Rating 3 out of 5
Policy:
LuxuryCare
Review Received:
May 26, 2023
Kobi from FL
Verified Squaremouth Customer
Although my claim was filled successfully, the policy was completely misleading since I intended to purchase a 3 month policy and it only lasted 2 weeks.
If anything were to happen outside of those 2 weeks I would've been completely on my own and also blindsided by the fact that my policy had ended early.
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15 out of 16 people found this review helpful