Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 807 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    July 12, 2023
    Ro from NY Verified Squaremouth Customer

    While at an Airbnb in Italy, the house was broken into and robbed of all our cash and everything valuable. Dealing with Airbnb has been a nightmare. I am glad I purchased trip insurance, but my stolen jewlery is only worth $500 per a person according to the policy. It is obviously better than nothing, but not anywhere close to the value of my stolen items.

    Review Updated: 08/11/2023

    We had a theft while in an Airbnb in Italy. I am getting the runaround from everyone other than Berkshire Hathaway. Once I sent our police report and receipts in, we quickly received pay out on our policy. I will definitely use them again for travel. I will never use Airbnb again. They ruined our vacation.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 28, 2023
    Nancy from CO Verified Squaremouth Customer

    After purchasing my policy, I extended my vacation dates. I called customer service and easily had my policy modified. It was done quickly and with friendly help.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 17, 2023
    leslie from WA Verified Squaremouth Customer

    The woman I spoke to was polite, professional and most helpful . Due to circumstances beyond my control , we needed to change our original travel dates ..

    Thank you for assisting with our date changes as well as your time , efforts and assistance !

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Joanne from CA Verified Squaremouth Customer

    Very happy with the service provided.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Barbara from CA Verified Squaremouth Customer

    Good customer service - prompt, efficient, professional.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Roy from NY Verified Squaremouth Customer

    Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Roy from NY Verified Squaremouth Customer

    Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.

    Was this review helpful to you?

    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 7, 2023
    John from FL Verified Squaremouth Customer

    So far so good ,only just returned. Made initial contact for claim form.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    May 30, 2023
    Celestina from NJ Verified Squaremouth Customer

    I'm on the phone with them right now , transferred 3X to different people trying to get in touch with Berkshire Hathaway Travel protection claim department and I've been on hold for hours. No one had talked to me yet. I just want to know how to go about claims because I got hospitalized in the Philippines due to amebiasis. I brought with me all the hospitalization records and receipts. I just came back a week ago here in NJ . They were so fast when I applied , exact opposite now that I'm trying to file a claim. Please help me

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    24 out of 26 people found this review helpful

  • Rating 3 out of 5
    Policy:
    LuxuryCare
    Review Received:
    May 26, 2023
    Kobi from FL Verified Squaremouth Customer

    Although my claim was filled successfully, the policy was completely misleading since I intended to purchase a 3 month policy and it only lasted 2 weeks.

    If anything were to happen outside of those 2 weeks I would've been completely on my own and also blindsided by the fact that my policy had ended early.

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    15 out of 16 people found this review helpful