Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 806 Reviews Since 2016

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    January 7, 2018
    Charles from CO Verified Squaremouth Customer

    My claim is pending. I am just two weeks back from the four-month trip and have much paperwork to do, to catch up with. Also, my travel insurance papers are in my largest piece of luggage and that has not yet arrived. It was delayed by DHL, traveling from Germany to London, and did nor arrive in time for me to take it with me on my British Airways flight back to Colorado.
    Meantime, I notified you by mail (my earlier attempts at email connection having been unanswered) that i would be making a claim for a medical expense that occurred while in Germany. The reply to this, from from B-Hathaway, said there was no hurry in making the claim (I think it said I had a year to do so). As I said above, this pending.

    Thank you

    Dennis Marshall

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    December 14, 2017
    Laura from CA Verified Squaremouth Customer

    Berkshire Hathaway is an excellent and economical option for health insurance. The coverage is very decent. I also had an incident where my Grandmother passed away during my travels through Vietnam. I was able to talk to an agent even after scheduled work hours. I didn't end up filing a claim, but the representative was very supportive and informative. I will definitely travel with them again.

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    2 out of 4 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    December 3, 2017
    Christine from FL Verified Squaremouth Customer

    I am STILL WAITING ON A CALL FROM MY CASE MANAGER!

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    4 out of 7 people found this review helpful

  • Rating 2 out of 5
    Policy:
    ExactCare
    Review Received:
    November 26, 2017
    Mark from NY Verified Squaremouth Customer

    They claim to have 24/365 customer service they don't I call them there voice mail said there open 7to7 m-f
    There bulshit artists. I want a refund.

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    7 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    November 24, 2017
    ELIZABETH VAN CAMP from IN Verified Squaremouth Customer

    Best

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    November 21, 2017
    T from WA Verified Squaremouth Customer

    They paid my claim within two weeks

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    7 out of 8 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    October 29, 2017
    Henry from NJ Verified Squaremouth Customer

    I felt secure but once I needed to file a claim they didn't want to tell what documents I would need until after i left the doctors office which meant I would have to return to get the paperwork and also the amount of documents needed was outrageous especially for some small claim wouldn't even be worth claiming it

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    6 out of 8 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare
    Review Received:
    October 17, 2017
    Mary from WA Verified Squaremouth Customer

    I sent in my claim and no one ever responded from Berkshire ZERO response at all NOTHING
    The time for my claim is complete and I sent in all paperwork worth over 2,000 dollars but never heard back What a taste of fake travel insurance. I will never recommend Squaremouth or Berkshire to my friends or patients again

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    63 out of 68 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare
    Review Received:
    October 14, 2017
    Michael from CO Verified Squaremouth Customer

    I purchased and paid for a policy with $50,000 in emergency medical coverage. BH sent me a policy with only $25,000 in coverage. They never corrected the error despite repeated contacts. I asked them to contact you so that you could confirm the purchase; but they apparently refused to do so.

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    29 out of 31 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    October 9, 2017
    Gene from NY Verified Squaremouth Customer

    I have bought Travel insurance. My trip has been interrupted due to hurricane IRMA.
    I supposed to fly to Ft. Lauderdale on 9/17/17 and stay in Florida till 9/17. I was able to get there on 9/16 and stayed till 9/21.
    I have contacted BHPT but the response was Trip Interruption covers for up to 150% of the trip cost, however there was $0.00 chosen as the trip cost."
    I clearly do not understand why would I buy insurance with not covering trip at all. I do remember that I have specified cost of air tickets.

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    4 out of 5 people found this review helpful