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Global Alert
Overall Rating 4.26 out of 5
Overall Rating 4.26 out of 5 1,040 Reviews Since 2007

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    March 7, 2012
    Bonnie from PA Verified Squaremouth Customer

    Before Trip
    Did not need to file a claim.

    During Trip
    Did not need to contact anyone with any issues.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    March 4, 2012
    Emanuel from FL Verified Squaremouth Customer

    Before Trip
    The rep quoted us $99.99 for the insurance package, and gave us a reference # for this quote. A couple of days before departing on the cruise, the price for this reference # had changed to about $9.00 more. We simply could not confince her to honor the earlier quote.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    February 4, 2012
    Dreama from VA Verified Squaremouth Customer

    Claim Process
    Glad I had but also happy I didn't have to use. Wonderful trip

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    February 3, 2012
    Claire from CA Verified Squaremouth Customer

    Before Trip
    I've recommended Squaremouth to other travellers in my groups and everyone is always happy with how easy it is to understand and buy from you.

    During Trip
    None of the above questions are relevant

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    January 24, 2012
    LM from MA Verified Squaremouth Customer

    During Trip
    We never went on the trip due to the death of a family member.

    Claim Process
    We still have not yet received monies from our claim. The insurance company required extra paperwork, much of which we had already sent. Still waiting for a reply or check from the last info we sent.

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    7 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 22, 2012
    Russell from MN Verified Squaremouth Customer

    Before Trip
    Coverage details were great

    During Trip
    Did not need to contact during trip

    Claim Process
    No claim needed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 9, 2012
    Sam from TX Verified Squaremouth Customer

    During Trip
    didn't use it

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    December 10, 2011
    Paul from PA Verified Squaremouth Customer

    During Trip
    DID NOT USE CUSTOMER SERVICE DURING OUR TRIP.

    Claim Process
    NO CLAIMS

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essentials
    Review Received:
    November 6, 2011
    Janet from KY Verified Squaremouth Customer

    Before Trip
    Customer service rep was knowledgable and courteous. Helped me chose the policy that best fit our travel needs.

    During Trip
    Did not use

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    October 17, 2011
    RICHARD from UT Verified Squaremouth Customer

    During Trip
    did not use the insurance for the trip

    Claim Process
    did not make a claim

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    0 out of 0 people found this review helpful

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