Seven Corners Travel Insurance Reviews

Review Updated: 01/25/2025

My 70th birthday trip got cancelled to Africa. I spoke to the tour company and they started working on moving my hotels to September 2025. I called 7 Corners and told them I just cancelled by airline tickets for the 3 of us with totaled around $18,000.00. I told them that I had owned one of the largest travel agencies and it was ranked 38th in the world. I told them I still have lots of contacts in the airline world and if they would let me I felt I could get some of this money back. I ask that if I did this it wouldn't cause any trouble. They said "None". So for several months I got agents involved who help to locate someone at Turkish Air who felt they could help. They got me back about $9000.00 dollars which was credited to my American Express. So I sent 7 Corners a copy of my Amex Credit card bill where it showed that I got credit making them not having to pay so much on tickets. It has been a night mare..I send what they say they need and they say they never got it. So my son got on his apple phone and called them and got someone on the phone. He told them that we were tired of them saying, "They didn't get the documents" so he recorded the phone conversation and said, "Stay on the phon and when you get the first one let me know"...She said, " got these documents". So we figured that was it. Then they wanted proof of cancelation of tickets. I had showed them the money I got back and maybe they could do a little work and talk to Turkish Air because the carrier was not giving what they wanted. Turkish Air said, I booked through Buy Business Class so they couldn't help me. So I called BBC customer service and they let me know that tickets are purged from each carrier after 6 months. So I gave up and called my attorney. His advice was turn it over too us. It has been over 6 months and I told them last week that I was giving up if I didn't hear something ASAP I was turning it over and would be asking for my attorney fee's paid with possible damages. Holland & Knight are my attorneys and I have copy them on my email to 7 Corners. I am calling them today and letting them know that they will no longer deal with me they will deal with the attorneys. How many of your clients be so concerned about their travel insurance having to pay such a large amount that they work months to cut the cost in half. This is why EVERYONE hates insurance companies. I give up on me continuing to deal with this and turn it over to the people I should have done from day one...Holland and Knight. Jan shaw
that they work months to help get some of the cost

Seven Corners only requested relevant information from me, and promptly payed my claim even before the credit card charge for my medical expenses became due. I could not recommend them more highly.

Yes,
Thank you for asking about how my claim was handled.
So, the claim is in limbo. I don't know if it is closed or open.

I believe there isn't going to be any forward motion because of the limitations placed upon the insured to provide what can best be described as "Western Medicine" solutions.

What I experienced was an internal injury to my right knee -- possibly a ligament and more likely the meniscus.

I did not, however, go to the "Medical Bay" aboard the ship mainly because I know what the solution would have been.
I wasn't prepared for ending my trip because of the knee injury but I also didn't think about the documentation aspect of making a claim at the time. I needed something more of an immediate solution that would stabilize my knee and reduce the swelling that was uncomfortable. I thought about documentation at some point, possibly X-rays, that sort of thing.

Instead, I chose to pay out of pocket for the onboard acupuncturist Doctor to work some Eastern medicine magic and she did.
If you have never seen how acupuncture can reduce swelling within a matter of perhaps fifteen or twenty minutes, you are missing something quite significant when it comes to healing. My cousin had blown-up her knee and asked me to go with her to see what her acupuncture doctor does and I was astounded. So I knew what would work and, yes, of course there are simple things like using hot / cold compresses (ice for cold, baths for hot).

I'm mostly back to normal without surgery and without a couple thousand dollars. The Seven Corners is probably an insurance company I would use in the future. If the situation were severe or even life threatening, I would see the Western medicine doctor to get me off the ship and to a hospital. There is only so much an acupuncturist can do, like even the Medical bay doctor -- he's not going to be doing surgery on me -- just triage until I would be ashore somehow.

Bottom line I gather is that Seven Corners wants to see Medical bay documentation and not receipts for acupuncture treatments.
I know what worked, I'm still healing. My body is figuring out how to compensate and rebalance.

I appreciate Squaremouth's willingness to intercede.
You've made a good impression and, being a reasonably sane person, I would contact Squaremouth for insurance again.

Thank you ... belated Happy New Year!

Sincerely,
Mr. Alan Simon
Fort Bragg, CA
alan_simon@live.com

Thanks :)