Reviews, Sales, and Service Ratings for
Seven Corners

During Trip
did not get to take the trip

Claim Process
have not completed the claim request at this time as I am waiting for a partial refund from a rental (and just received one from an airlines). As soon as the foreign transfer hits my account, I will be sending in the claim.

During Trip
Didn't need service during the trip

Claim Process
No claim

Claim Process
This company chose to interpret my claim as a trip interruption rather than a missed connection, which it clearly was. Even at that, they refused to cover more than one day even though the delay was 28 hours. They put me through several rounds of paperwork which had nothing to do with the claim before they would even pay $150.

Before Trip
I only had to call once before the trip, and I found it easy to get in touch with a customer service person who could answer my question right away.

During Trip
Thankfully, we did not have to use any of the customer services during our trip.

Claim Process
We did not have to make any claims.

Before Trip
Outstanding, professional, and customized service from Squaremouth. Whenever I need travel insurance it will be purchased from Squaremouth. I've recommended their services to fellow travelers on this recent trip.

During Trip
None of the above are applicable to this trip.

Claim Process
NA

During Trip
There was no reasoj to contact the insurer during my trip.

Claim Process
I didn't need to place a claim.

Before Trip
I have no comments to make. I paid my premium and never used the insurance.

During Trip
No comments.

During Trip
was double charged for one policy, but refunded the 2nd charge whithout issue upon contacting customer service.

Claim Process
no claim filed

Before Trip
I got my documentation promptly.

During Trip
I had a heart attack during my trip. After sending all the information to the Insurance, I would keep getting notices from them that they wanted my passport copy, which had been sent to them with every bill. I also got notices from the Insurance company that they were waiting for information from the Hospital. When I called the Insurance company, the agents would tell me that the copies of my passport were with them and they had received some documentation from the Hospital. Then I started getting bills and notices from the Hospital saying they would send the bills to a collection agency if they were not paid within a certain time. This was all so stressful to deal with after having undergone a heart attack. The Insurance was so prompt to charge my account and take payment but service and follow through was a different matter. To date, March 2, 2010 claims that I had sent in for an operation in December have not been paid.

Claim Process
I had put all information about my age and all previous health conditions. I had a by-pass done 10 years ago. The insurance agency gave me the insurance and was quick to charge me for their charges. No one likes to undergo hospitalization and no one expects or wants a heart attack. Unfortunately when that happens, the Insurance agency should step up to the plate and pay promptly not subject the patient to more tension by not paying the bills.