Reviews, Sales, and Service Ratings for
Seven Corners

Yes,
Thank you for asking about how my claim was handled.
So, the claim is in limbo. I don't know if it is closed or open.

I believe there isn't going to be any forward motion because of the limitations placed upon the insured to provide what can best be described as "Western Medicine" solutions.

What I experienced was an internal injury to my right knee -- possibly a ligament and more likely the meniscus.

I did not, however, go to the "Medical Bay" aboard the ship mainly because I know what the solution would have been.
I wasn't prepared for ending my trip because of the knee injury but I also didn't think about the documentation aspect of making a claim at the time. I needed something more of an immediate solution that would stabilize my knee and reduce the swelling that was uncomfortable. I thought about documentation at some point, possibly X-rays, that sort of thing.

Instead, I chose to pay out of pocket for the onboard acupuncturist Doctor to work some Eastern medicine magic and she did.
If you have never seen how acupuncture can reduce swelling within a matter of perhaps fifteen or twenty minutes, you are missing something quite significant when it comes to healing. My cousin had blown-up her knee and asked me to go with her to see what her acupuncture doctor does and I was astounded. So I knew what would work and, yes, of course there are simple things like using hot / cold compresses (ice for cold, baths for hot).

I'm mostly back to normal without surgery and without a couple thousand dollars. The Seven Corners is probably an insurance company I would use in the future. If the situation were severe or even life threatening, I would see the Western medicine doctor to get me off the ship and to a hospital. There is only so much an acupuncturist can do, like even the Medical bay doctor -- he's not going to be doing surgery on me -- just triage until I would be ashore somehow.

Bottom line I gather is that Seven Corners wants to see Medical bay documentation and not receipts for acupuncture treatments.
I know what worked, I'm still healing. My body is figuring out how to compensate and rebalance.

I appreciate Squaremouth's willingness to intercede.
You've made a good impression and, being a reasonably sane person, I would contact Squaremouth for insurance again.

Thank you ... belated Happy New Year!

Sincerely,
Mr. Alan Simon
Fort Bragg, CA
alan_simon@live.com

Thanks :)