Reviews, Sales, and Service Ratings for
Seven Corners

They were prompt and efficient in settling our claim - we were unable to make our trip because of an illness.

Had an issue prior to my travel that depending on my coverage would have resulted in a claim. They were very unhelpful. Would not explain why i didn’t have coverage on what i would have needed in my policy to have coverage just kept asking me if i wanted to cancel trip which would have resulted in a higher cost to them.

When I bought the coverage, I only had tentative dates, which I used to book the coverage. Just before we were to leave on our trip, I remembered that I had not updated the dates for our departure and return. I called customer care. The woman on the line was very helpful, and jumped through a few hoops, and made the adjustment to the correct dates. I felt like she really cared that my issue got resolved in a positive manner. She didn't just treat me like a number.

So far the process seems very straight forward. Expect a positive response to my claim for medical treatment.

Fortunately I did not require medical attention during my trip but the comfort level of having the insurance was important for me. I did speak with a woman at Squaremouth directly as I’m not comfortable with not speaking to an actual person. She was patient, friendly and did not make any attempt to lead me to an expensive policy but rather saved me from myself and what I was contemplating purchasing since I was only going to be gone for a month. She did assure me they could help with the claim process as needed should I need to do so. So as far as it went, my interaction with the company was more than satisfactory.

Thankfully we didn't have to use your policy but it was easy to purchase and customer service was very good.

Easy to use. Will use again. Good price

I was in West Africa, in very under developed towns. My suitcase got lost for a couple of days. I immediately interacted with your online chat to report the situation, but while the person was very nice she was unable to advise me on what to do. I needed my medications and had no clothes. I made arrangements to miss the morning program of my trip and have a local person take me to a pharmacy and some clothing stands to buy cheap underwear and other things. The claim process looks like you think all counties have the ability to provide receipts and sales documentation. The insurance only covers $100.00 dollars a day, but replacing my medicines was close to 165.00 US dollars alone. The clothing I purchased, most of which I left in Africa after my suitcase was returned to me, was around 60 Euro. I have never lost a suitcase or had to make a claim. It’s a bit intimidating and I feel I sent almost $4,000. For the policy and I won’t even be able to recoup my out of pocket expenses. I’m worried that the documentation I have submitted will be insufficient. It’s all a bit anxiety provoking.

Thankfully there was no need to file a claim. I did call after taking out the policy and my question was answered promptly by a polite knowledable person, which I appreciated. I will use Square Mouth again.