0.1% (196) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2144
4 stars
666
3 stars
268
2 stars
82
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
147,859
Since 2004
MONTHLY SALES
4050
Average Monthly Sales Since 2004
REVIEWS
3,501
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,501 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
i have spoken to several members of your staff and found them always to be polite patient and helpful
Was this review helpful to you?
13 out of 19 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 14, 2024
Jyoti from NY
Verified Squaremouth Customer
This is my pre travel experience. I had to cancel my trip so I had no further experience.
Was this review helpful to you?
6 out of 17 people found this review helpful
Rating 1 out of 5
Policy:
FlexiTrip
Review Received:
October 13, 2024
Elaine from RI
Verified Squaremouth Customer
Terrible! My trip had to ne extended due to a family emergency and this company refused to extend my policy. Left me hanging with no insurance. Disgraceful!
Was this review helpful to you?
36 out of 41 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 9, 2024
aht from NY
Verified Squaremouth Customer
Buying insurance is very easy from Square mouth, but to make a claim is another thing.It is very complicated and wether I will get paid, I will have to wait and see
Review Updated: 11/06/2024
Travel insured international is asking all kinds of documents.
I provided most of them like proof of purchase E- ticket, proof of cancellation, boarding passes.But they asked me to provide a statement to proof cancellation of flights from Qatar airlines and Sichuan airlines which I can not get, because these Airlines don't reply my emails and they just said they cannot provide one.I hope they process my claims otherwise I am not going to buy travel insurance from Square mouth.com . It's a waste of money.I have tried to provide all the documents they asked, but they keep asking for more documents that I don't have.
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53 out of 56 people found this review helpful
Rating 5 out of 5
Policy:
FlexiTrip
Review Received:
October 7, 2024
Jeff from MA
Verified Squaremouth Customer
My travel plans changed as they often do. My trip needed to be extended as I was visiting a sick relative so I reached out to Travel Insured International to extend my policy prior to the old policy expiring. They refused to extend it as it is "against their policy". They were happy to leave me uninsured for the remainder of my trip. They should re-name themselves Travel Uninsured International In my opinion. They clearly don't care about their customers well being or they would not have that policy. Luckily, I was able to find another company that would start a new policy mid trip. I will not be doing business with travel insured international ever again. I made that clear to them since they were going to leave us high and dry. Not something you want from my insurance company.
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36 out of 44 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 5, 2024
Steve from WA
Verified Squaremouth Customer
Appreciated the quick and professional manner of the claims handling
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10 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Edge
Review Received:
September 28, 2024
Howard from CO
Verified Squaremouth Customer
Filing a claim through the web site was very cumbersome. However, after phoning customer service, I was sent a checklist of what was required to file the claim. Doing this through email was very easy. Processing took a few weeks and the entire claim was allowed.
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41 out of 41 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 9, 2024
A from NY
Verified Squaremouth Customer
Squaremouth is an easy way to compare and get exactly the coverage you want.
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5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 7, 2024
David from WA
Verified Squaremouth Customer
Very easy, and affordable - for what I needed.
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5 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
August 24, 2024
Melissa from NY
Verified Squaremouth Customer
Very responsive and easy process.
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7 out of 7 people found this review helpful