WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Great customer service.
I submitted my claim on July 28, 2024, for medical claim from June 18, 2024, as this is when I received the invoice. I was emailed August 18, 2024, to send more documents, which I sent immediately. It's now 40 days since I filed my claim and nothing. This is absolutely ridiculous. I have read only about Manulife and Allianz paying benefits 5 days after a claim is filed. I will not forget about this and will continue to purse if I do not hear back in the next 3 days.
Submitted a claim for a doctor visit while in Ireland and I received payment about 2 weeks later.
Easy and speedy
We travel on cruise ships twice a year. My husband is a speaker onboard and the insurance is a requirement. (We would have purchased it anyway.) We have never had an occasion to need it, but it's good to know it's there, just in case.
It's affordable and the people we spoke to are helpful and proactove.
I had to cancel the trip before it would have started due to medical reasons. I have trip cancellation included in my policy I purchased. But am still working on getting my refund. I feel at the present time like they are making me jump through obvious hoops that they could easily verify that I did everything correctly. Am still waiting on it all to be finalized and refunded.
My experience with customer service was very good they helped me find the best plan form our trip. I felt that they cared about making sure we were protected and it is nice to know that even though we did not use the policy we were covered
Our agent was awesome and took the time to explain everything to me before purchasing a policy
Customer service was a bit slow. I waiting on the online chat function for over 30 mins and no one responded. When I called I also waited a long time to finally talk to someone
hi i found it its confusing and complex to get the answer from one window.
if that was made simple , that will be good for your customer .best regards G biring