Aegis
Overall Rating 4.07 out of 5
Overall Rating 4.07 out of 5 1,242 Reviews Since 2013

  • Rating 1 out of 5
    Policy:
    Go Ready Trip Cancellation
    Review Received:
    January 21, 2022
    Deborah from CA Verified Squaremouth Customer

    Claim uploaded a month ago without update. Customer service reps have supposedly escalated, but still no response. Turnaround time should be 2-3 days.

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    14 out of 14 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 21, 2022
    John from IL Verified Squaremouth Customer

    They talk a big game about their no stress service, and that they will front money for claims as losses happen. Ha! No. They told me that was only for medical emergencies and transportation- which seems like something they should mention on the ad lol. I got COVID in Germany and they basically said figure it out yourself. In retrospect would have spent more money for better service.

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    7 out of 7 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 19, 2022
    Suzanne from CA Verified Squaremouth Customer

    I have been trying to reach out to them to file a claim for 2 weeks or more
    Impossible to reach them or get someone on the phone, they leave you on hold and then disconnect.
    Very displeased!!!!

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    10 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 19, 2022
    CE from CO Verified Squaremouth Customer

    Easy to buy, difficult to use

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    11 out of 13 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 17, 2022
    Jamie from MN Verified Squaremouth Customer

    Had to postpone trip due to Covid and was able to extend the policy until a later date with no issues.

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    3 out of 4 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 14, 2022
    NewsByScott from AZ Verified Squaremouth Customer

    The experience was almost entirely positive. My one complaint is that I wanted some more in-depth definitions of coverage and I was told that no one was available on the weekends to give that to me.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 13, 2022
    Christina from CA Verified Squaremouth Customer

    This is the first time I had to use travel insurance and when I had a question, customer service always got back to me right away. After I sent an email, it took almost no time for them to get back to me. I am going to have to file a claim so we will se how that process goes.

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    2 out of 4 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 13, 2022
    K from FL Verified Squaremouth Customer

    Very difficult to get in touch with GoReady since they replaced April. I cannot log into my new online account and have not heard back from customer service or on the initiation of my claim. Disappointed.

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    6 out of 6 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Go Ready Trip Cancellation
    Review Received:
    January 11, 2022
    Sanae from MA Verified Squaremouth Customer

    My flight was canceled for no reason, and everytime i called someone would tell me they cant fill a claim for me for a different reason each time. I lost a flight and had to pay a new one while I had a trip interruption policy. It was not my fault and i purchased an insurance for those things and I wasn’t able to be helped.

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    6 out of 6 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    January 11, 2022
    MARGO from TN Verified Squaremouth Customer

    Waiting on information from airline to complete my claim for trip interrupted.

    Review Updated: 02/17/2022

    Have provided information they have requested. Have not received any claim resolution.
    Margo Walsh

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    2 out of 3 people found this review helpful