0.2% (158) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
692
4 stars
240
3 stars
152
2 stars
67
1 star
91
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
69,340
Since 2013
MONTHLY SALES
1007
Average Monthly Sales Since 2013
REVIEWS
1,242
Since 2013
Overall Rating
4.07 out of 5
Overall Rating 4.07 out of 5
1,242 Reviews Since 2013
Customer Reviews for Aegis
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The person I talked to was very helpful. I recommend Squaremouth to my friends. My husband, who is deceased, used this company as do I.
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Go Ready Pandemic Plus
Review Received:
October 17, 2021
GC from DE
Verified Squaremouth Customer
First time we purchased cancel for any reason insurance and first time we filed a claim.
Filing the claim was easy, response was quick. Will be buying insurance through them in the future.
Hope to never have to use it....
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11 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
Go Ready Pandemic Plus
Review Received:
October 16, 2021
Marcos from FL
Verified Squaremouth Customer
squaremouth was not able to secure my insurance, i had to go directly to april
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Go Ready Choice
Review Received:
October 12, 2021
Robert from OH
Verified Squaremouth Customer
The trip went well consequently no use of the travel insurance was needed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Go Ready Choice
Review Received:
October 6, 2021
Barbara from MT
Verified Squaremouth Customer
The lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it
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1 out of 2 people found this review helpful
Rating 1 out of 5
Policy:
Go Ready Choice
Review Received:
October 6, 2021
Oxana from CA
Verified Squaremouth Customer
I submitted a claim about a month ago, never heard from the company.
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7 out of 7 people found this review helpful
Rating 2 out of 5
Policy:
Go Ready Pandemic Plus
Review Received:
October 4, 2021
Vicci from AZ
Verified Squaremouth Customer
Been trying to file a claim for damaged luggage. Getting the runaround and making the claims process much more cumbersome than need be. I.e., i must call the airline, etc. before I could file a claim, must have receipts for purchase.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Go Ready Pandemic Plus
Review Received:
October 1, 2021
Nanette from CA
Verified Squaremouth Customer
I received clear responses when I called customer service and felt confident I would know what steps to take in the event I needed assistance.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Go Ready Choice
Review Received:
September 30, 2021
Lori from WI
Verified Squaremouth Customer
The policies are hard to understand what is truly covered. A question to April Travel was answered quickly. I didn't need to make a claim, so I cannot comment on how that process would go.
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0 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Go Ready Choice
Review Received:
September 19, 2021
Allen from VA
Verified Squaremouth Customer
So far all positive, but we're far from finished
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1 out of 13 people found this review helpful