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Rating 3 out of 5Policy:
Go Ready ChoiceReview Received:
June 15, 2021Nicolo from UT Verified Squaremouth CustomerWas this review helpful to you?Had to call Customer service three times on three separate days to get them to send me the COVID-19 coverage letter. When you buy the insurance the letter should come automatically after you pay. No waiting. No delay. Issue the letter. It is required by the host country
8 out of 8 people found this review helpful -
Rating 3 out of 5Policy:
Go Ready ChoiceReview Received:
June 5, 2021Mary from AR Verified Squaremouth CustomerWas this review helpful to you?April didn't help with anything!
4 out of 5 people found this review helpful -
Rating 4 out of 5Policy:
Go Ready ChoiceReview Received:
June 4, 2021KL from NY Verified Squaremouth CustomerWas this review helpful to you?April was great. Whe. I was leaving at the airport I called and a Nice person answered and sent me the travel documents I needed for Costa Rica. Unfortunately there was a typo. 250 vs 250000
I called back and they fixed it right away. I am happy with their responsiveness
3 out of 3 people found this review helpful -
Rating 1 out of 5Policy:
Go Ready ChoiceReview Received:
May 18, 2021Scott from UT Verified Squaremouth CustomerWas this review helpful to you?I bought a travel insurance policy, my flight was cancelled, I had a non-refundable hotel, and they denied coverage. I am an attorney that actually does insuracne coverage work, and the basis for the denial borders on bad faith. I am appealing their decision and intend to litigate if needed.
36 out of 36 people found this review helpful -
Rating 5 out of 5Policy:
Go Ready Pandemic PlusReview Received:
May 12, 2021Richard from MT Verified Squaremouth CustomerWas this review helpful to you?Our April trip was delayed a year because of Covid 19. April Travel moved the policy forward to the new trip dates in 2022.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
Go Ready Pandemic PlusReview Received:
January 17, 2021Jeremy from MA Verified Squaremouth CustomerWas this review helpful to you?Knowledgeable, friendly, very helpful. Actually reached a person promptly who was able to pull up the policies I was looking and at and could discuss the differences. Well done!
12 out of 12 people found this review helpful -
Rating 1 out of 5Policy:
Go Ready ChoiceReview Received:
July 25, 2020Pauline from MI Verified Squaremouth CustomerWas this review helpful to you?I tried to contact the company y three times and was not co tatted back. I did not go on on my trip, and I will never use this insurance or suggest anyone else does either.
30 out of 33 people found this review helpful -
Rating 4 out of 5Policy:
Go Ready ChoiceReview Received:
June 21, 2020Hing-sheung from TX Verified Squaremouth CustomerWas this review helpful to you?the trip was cancelled due to the COVID but we were offered re-insure for the next trip with the same policy
10 out of 13 people found this review helpful -
Rating 1 out of 5Policy:
Go Ready ChoiceReview Received:
April 7, 2020Julie from FL Verified Squaremouth CustomerWas this review helpful to you?I filed a claim on Mar. 2, 2020. I was able to get refunds on parts of my trip but was filing for the flight cost. As the flight had been rebooked from an original trip it has an expiration date. Due to the coronavirus issues I would be unable to rebook the flight before the deadline. I have yet to hear back from Yani Pascal. I reached out to him again on Mar. 16 to see what the progress was on my claim. I received no reply and have not heard anything since then.
32 out of 32 people found this review helpful -
Rating 5 out of 5Policy:
Go Ready ChoiceReview Received:
April 6, 2020William from NC Verified Squaremouth CustomerWas this review helpful to you?Trip postponed due to virus. Called and was able to extend protection.
Very helpful customer service
10 out of 10 people found this review helpful
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Additional Information