Squaremouth compares travel insurance plans from every major provider in the country. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
All of our customers are invited to submit a review about their experience with our providers and their travel insurance products. These reviews are then used to help future travelers make more informed travel insurance decisions.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip. The result is a database of feedback from customers with diverse travel plans, trip costs, and coverage types.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, regardless of if they received reimbursement or not. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we’re sharing complete, unbiased information with our customers, to provide the most useful travel insurance ratings available.
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Since November 2023
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We ask for permission to request a review when a customer buys their policy. If this is granted, we email
our customers one time to allow them to submit a review on the following:
We ask each customer to provide an overview of the insurance provider’s performance before their trip:
We ask each customer to rate their travel insurance provider’s performance during a trip:
If a claim was filed, we ask each customer how their provider handled their claim:
More than 99% of customers would recommend Squaremouth to others. Read what a few of them had to say
about their recent experience buying travel insurance.
Easy Experience Online
"It's very easy to compare policies and purchase one online from Squaremouth. You can call their agents to ask questions and discuss policies. I also like their guarantee of help if you need help with your claim."
Carolyn from CA
03/22/2024
Quick and Very Fair
"I discovered Squaremouth last year when I compared prices of companies on my own. They were much higher than the quote for the same coverage from the same companies through Squaremouth. You can't lose!"
Catherine from ON
03/18/2024
Best Advice
"The insurance specialists are real experts in the field. They were able to narrow down the policies that were best for me, and my husband given the insurance as we already had."
Marcia from PA
03/15/2024
Squaremouth is the number 1 rated finance and insurance company on third-party review website, ResellerRatings. Customer service has always been our number one priority at Squaremouth. Our mission is to be the best place to buy travel insurance, so we invite every customer to review their experience with us on ResellerRatings.com.
Our multi-award-winning customer service team is available on LiveChat seven days a week from 8am to 10pm ET, to help customers quote and compare travel insurance to find the best policy for the trip for the lowest possible price. After each conversation, customers are able to leave a review of their experience.