Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 764 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Barbara from CA Verified Squaremouth Customer

    Good customer service - prompt, efficient, professional.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Roy from NY Verified Squaremouth Customer

    Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 8, 2023
    Roy from NY Verified Squaremouth Customer

    Crystal Cruise line filed for bankruptcy prior to departure date. Filed claim and was advised to refile after the bankruptcy was finalized and I have resolution notification from the bankruptcy court.

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    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    LuxuryCare
    Review Received:
    June 7, 2023
    John from FL Verified Squaremouth Customer

    So far so good ,only just returned. Made initial contact for claim form.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    May 30, 2023
    Celestina from NJ Verified Squaremouth Customer

    I'm on the phone with them right now , transferred 3X to different people trying to get in touch with Berkshire Hathaway Travel protection claim department and I've been on hold for hours. No one had talked to me yet. I just want to know how to go about claims because I got hospitalized in the Philippines due to amebiasis. I brought with me all the hospitalization records and receipts. I just came back a week ago here in NJ . They were so fast when I applied , exact opposite now that I'm trying to file a claim. Please help me

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    23 out of 25 people found this review helpful

  • Rating 3 out of 5
    Policy:
    LuxuryCare
    Review Received:
    May 26, 2023
    Kobi from FL Verified Squaremouth Customer

    Although my claim was filled successfully, the policy was completely misleading since I intended to purchase a 3 month policy and it only lasted 2 weeks.

    If anything were to happen outside of those 2 weeks I would've been completely on my own and also blindsided by the fact that my policy had ended early.

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    15 out of 16 people found this review helpful

  • Rating 4 out of 5
    Policy:
    LuxuryCare
    Review Received:
    April 26, 2023
    Michael from FL Verified Squaremouth Customer

    Happy we didn’t need to use the coverage.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    April 13, 2023
    Patrick from NY Verified Squaremouth Customer

    Overall the process was easy but the filters did not seem to be as effective as I hoped. Not bad but it took a couple of tries to get exactly what I wanted. The policy comparison feature was very good it actuall showed a couple of details that were not obvious in the policy write-up.

    I was a bit surprised but very happy with Berkshire reaching out with an email several days before the trip to make sure I had the best contact information. I did have one question and called them and it was resolved very nicely by a very pleasant representative.

    We have a cruise next year and I will look at the BH policy for sure.

    Best of all the cruise went perfectly and we needed no claims!

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    8 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 10, 2023
    sam from FL Verified Squaremouth Customer

    great service and affordable.

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    1 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 4, 2023
    Elena Barsky-Zorin from NY Verified Squaremouth Customer

    I can't give rate for something I did not do:
    I had no pre-departure or during the trip experience with BHTP .

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    1 out of 10 people found this review helpful