Name: Generali Global Assistance
Brand: Generali Global Assistance
Rating: 4.32 (4728 reviews)

Overall Rating

0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

2813
4 stars

981
3 stars

384
2 stars

121
1 star

210

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

175,973

MONTHLY SALES

2243

REVIEWS

4,728

Overall Rating

Customer Reviews for Generali Global Assistance

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

4,728 Reviews Since 2004
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Filed claim

Rating 5 out of 5

Policy:
Custom

Review Received:
November 4, 2013

Karen from IN Verified Squaremouth Customer

It was not necessary to file a claim - all went well with our trip

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Custom

Review Received:
November 2, 2013

Constance from DE Verified Squaremouth Customer

No Applicable

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Custom

Review Received:
October 30, 2013

Julie from TX Verified Squaremouth Customer

I didn't really receive any info from the company before the trip. When I had a problem my husband had to dig around to find a number to call. When he did they immediately gave him a number for medical help in China. It was impossible to get in touch with doc because of our itinerary for several days. When I got home I put in my claim and was very pleased with service.They responded and paid my claim within a month of returning home.

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9 out of 11 people found this review helpful

Rating 4 out of 5

Policy:
Custom

Review Received:
October 30, 2013

RICHARD from HI Verified Squaremouth Customer

no claim filed

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Custom

Review Received:
October 27, 2013

Tom from NV Verified Squaremouth Customer

nothing happened, no claims, no contact, no service provided.
In other words it was a great trip, and the insurance premium was just for peace of mind

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Custom

Review Received:
October 26, 2013

Rosemarie from GA Verified Squaremouth Customer

I did not have to file a claim. I have used this provider in the past and was satisfied with their rates.

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Custom

Review Received:
October 21, 2013

Marie from CT Verified Squaremouth Customer

Did not need to use insurance, but I felt good knowing it was avaliable.