0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,922
Since 2004
MONTHLY SALES
2256
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip I have used this carrier before so I was able to just complete the request on line without talking to anyone.
During Trip I did not have to contact the carrier during my trip.
Claim Process I did not submit a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
September 2, 2012
Lorna from TX
Verified Squaremouth Customer
During Trip Emergency hotline was not used.
Claim Process No claim will be made. We had a great, safe trip!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 27, 2012
Spencer from FL
Verified Squaremouth Customer
Before Trip I did not require any additional from customer service. All information I required was available on the web site which was easy to navigate and understand
During Trip I DID NOT REQUIRE ANY SERVICE
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
August 24, 2012
F from NJ
Verified Squaremouth Customer
Claim Process I have not received a response to my claim yet so I cannot answer this part.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
August 23, 2012
Paula from TX
Verified Squaremouth Customer
During Trip Didn't need.
Claim Process No claim made.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 20, 2012
Judith from MO
Verified Squaremouth Customer
During Trip N/A
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
August 17, 2012
Scott from CO
Verified Squaremouth Customer
Before Trip All done on line, so had no direct contact with anyone.
During Trip Again,no contact.
Claim Process No claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 17, 2012
John from WI
Verified Squaremouth Customer
During Trip Fortunately didn't need anything.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
August 16, 2012
Miranda from NJ
Verified Squaremouth Customer
Before Trip great information
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
August 15, 2012
Donald from AL
Verified Squaremouth Customer
During Trip No service used
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0 out of 0 people found this review helpful