Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 25, 2012
    Diane from NY Verified Squaremouth Customer

    During Trip
    No need to use insurance as everything went well on the trip. It was good peace of mind to know that help was available if needed.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    September 22, 2012
    Mark from CT Verified Squaremouth Customer

    During Trip
    Didn't need any service during the trip

    Claim Process
    No claim needed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    September 20, 2012
    DANIELLE from NY Verified Squaremouth Customer

    Before Trip
    Great company to work with - will do so again

    During Trip
    Thankfully our trip went beautifully and we didn't need to use our insurance at all. But were grateful we had it!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 19, 2012
    Janet from CA Verified Squaremouth Customer

    Before Trip
    Good price, good coverage.

    During Trip
    I did not need to use the service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 18, 2012
    Earle from ON Verified Squaremouth Customer

    During Trip
    Did not need any service

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom
    Review Received:
    September 17, 2012
    Lamar from UT Verified Squaremouth Customer

    Before Trip
    Had no communication what so ever other than what I printed from the computer!

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    4 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    September 11, 2012
    Joanne from VA Verified Squaremouth Customer

    Before Trip
    Very Easy to compare policies; easy to customize what we needed and wanted

    During Trip
    Did not have any contact during our trip--luckily!

    Claim Process
    No claim filed

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    September 10, 2012
    joann from OH Verified Squaremouth Customer

    Before Trip
    It was great to have a back up plan, your policy was easy and simple to manuever thru, thanks for the great website and phone support.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    September 10, 2012
    Marie from TX Verified Squaremouth Customer

    Before Trip
    Received all documents and communication in a timely manner. I/we had no problems on our trip. So everything was great.

    During Trip
    Had no contact with customer service during our trip as we didn't need them but I was very happy and had peace of mind that I had gotten this insurance. One I have a very very elderly Mother and two we were going on a cruise at the start of hurricane season.

    Claim Process
    Had no claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    September 9, 2012
    Raymond from FL Verified Squaremouth Customer

    Before Trip
    Everything was completed on line. No problems.

    During Trip
    When I called about putting in claim, was given info immediately. Forms were sent to my e-mail and whe I returned home , started process.

    Claim Process
    Still waiting for airline verification on delayed flight to be able to submit claim.

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    0 out of 0 people found this review helpful

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