Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 28, 2012
    Willis from NC Verified Squaremouth Customer

    Before Trip
    I don't think I would buy Trip Insurance if you were not so helpful. Thanks!

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 28, 2012
    Bruce from VA Verified Squaremouth Customer

    Before Trip
    Everything was fine. It was an easy purchase and the terms seemed great. I had no issues that would require claim service during the trip, so it is hard to rate some of these factors.

    During Trip
    Didn't need to contact them at all so can't rate these factors

    Claim Process
    No claims were made.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 27, 2012
    Robert from FL Verified Squaremouth Customer

    During Trip
    No contact made, didn't have any situation that required it.
    We are thankful for that. Good peace of mind.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 22, 2012
    Ellen from MD Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    no claim

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 22, 2012
    Jo Ann Palmer from MI Verified Squaremouth Customer

    Before Trip
    We had no problems on our trip and it was encouraging to know that we had coverage should something have happened.

    Claim Process
    Not applicable

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 22, 2012
    David from MD Verified Squaremouth Customer

    Before Trip
    Policy documents were emailed promptly upon purchase at squaremouth. We had no reason to interact with agents of the company, so quick receipt of the policy documentation was the extent of "customer service."

    During Trip
    We did not need to use customer service during the trip, fortunately.

    Claim Process
    We filed no claim.

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    July 20, 2012
    Charles from CA Verified Squaremouth Customer

    Before Trip
    Received timely documentation and the trip went smoothly so we had no need to utilize insurance.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 19, 2012
    Nancy from MD Verified Squaremouth Customer

    Before Trip
    The customer service representative answered my questions which helped me understand the policy. She was very helpful.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 17, 2012
    Mary from FL Verified Squaremouth Customer

    Before Trip
    Buying the policy was quick and easy on Squaremouth.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 12, 2012
    Lance& Barbara from FL Verified Squaremouth Customer

    Before Trip
    I think you have a marvelous service and would not use any other means of obtaining trip insurance.

    During Trip
    N/A

    Claim Process
    N/A

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