0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,922
Since 2004
MONTHLY SALES
2256
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip Thanks. good to know I had it, even if I did not need to file a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
June 29, 2012
Guillermo from MA
Verified Squaremouth Customer
Before Trip The staff at Squearmouth are well versed in the policies.
They are very helpful and cheerful and genuinely seem interested in helping their customers.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 29, 2012
Mark from MA
Verified Squaremouth Customer
Before Trip I've been using Squaremouth affair years and have been pleased with my experience every time. The service is very efficient and very thorough.
During Trip I did not use the emergency help line or customer service.
Claim Process I did not make a claim. (I'm on my iPad—did my selection of "no" not register when I responded to the email's question of whether or not I would make a claim?)
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
June 27, 2012
Allen from IA
Verified Squaremouth Customer
During Trip Didn't need to use the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
June 26, 2012
Peter from WA
Verified Squaremouth Customer
Before Trip the web site was easy to use and very instructive
During Trip did not have to use the insurance which is good right/
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 26, 2012
Helene from FL
Verified Squaremouth Customer
During Trip Did not use the service during the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 24, 2012
Anne from NY
Verified Squaremouth Customer
During Trip Thankfully we did not need to use our travel insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 18, 2012
Stan from VA
Verified Squaremouth Customer
Before Trip Overall, very satisfied with support provided in decisions related to our travel insurance purchase and the coverages provided by the policy..
During Trip We experienced no issues that would have required us to contact the carrier over the duration of our trip.
Claim Process We made no claims against the policy we purchased but rate our experience in the research and purchase of appropriate coverages as 'highly satisfied'.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
June 18, 2012
Eve from WA
Verified Squaremouth Customer
Before Trip The website is easy to navigate and get a quote.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 16, 2012
peter from OH
Verified Squaremouth Customer
During Trip Had no issues which required contacting insurer.
Claim Process No claim filed.
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0 out of 0 people found this review helpful