0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,922
Since 2004
MONTHLY SALES
2256
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
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During Trip I had no need for the insurance so I can't comment on the service during the trip
Claim Process I had no claims so I cannot comment
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
July 12, 2012
Michael from CA
Verified Squaremouth Customer
During Trip did not have any need to contact the carrier during the trip
Claim Process claim was just submitted
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
July 11, 2012
Daniel from CA
Verified Squaremouth Customer
Before Trip Since medicare does not cover a person outside the U.S., it is comforting to know that there is a quick place that we can purchase some medical insurance for emergencies that may crop up unexpectedly.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 9, 2012
LINDASUE from CA
Verified Squaremouth Customer
During Trip fortunately did not need to use the services
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 9, 2012
Renee from IL
Verified Squaremouth Customer
Before Trip Squaremouth representatives were extremely knowledgeable and helpful when I had questions about different policies and called on tow different occasions. My friend was traveling to Europe the next month and recommended Squaremouth to her and she had the same experience. I would definitely use this site again.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 8, 2012
Thomas from VA
Verified Squaremouth Customer
Before Trip A phone call before travel was informative and answered a few questions we had.
During Trip N/A
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 8, 2012
Sande from NM
Verified Squaremouth Customer
During Trip Didnt use service during my trip
Claim Process No claim was submitted
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 4, 2012
mary from IA
Verified Squaremouth Customer
Before Trip Easy to buy. Good website.
During Trip did not have to use the service
Claim Process did not have a claims
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 3, 2012
rossana from OH
Verified Squaremouth Customer
Before Trip Everything was very easy and very helpful. The price was very good and I look forward to using this company again of future trips
During Trip I did not use or contact the company while on the trip
Claim Process I have not yet sent in my claim as I just received the forms and am now in the process of filling out the paperwork. However, the phone conversation for my initial questions were handled very nicely and the claim forms were sent to my email directly, so, so far everyone has been very helpful
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Rating 4 out of 5
Policy:
Custom
Review Received:
July 3, 2012
JANET from CA
Verified Squaremouth Customer
During Trip since I did not have any problems, I made contact with your customer service
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