Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 1, 2012
    Galina from FL Verified Squaremouth Customer

    During Trip
    I haven't used my insurance

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 30, 2012
    Jennie from MI Verified Squaremouth Customer

    Before Trip
    I am thankful I did not have to file a claim. Just knowing I had insurance made me feel good.

    During Trip
    Just knowing it is there when I need it is a good feeling

    Claim Process
    I did not need this.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 27, 2012
    Kathryn from NJ Verified Squaremouth Customer

    Before Trip
    Difficult to rate customer service as policy was purchased online, however, navigating site to find what I wanted was easy.

    During Trip
    Did not use any service during my trip so these questions aren't applicable.

    Claim Process
    Did not make a claim so these questions aren't applicable.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 24, 2012
    Beth from NJ Verified Squaremouth Customer

    During Trip
    I didn't need to contact the insurance carrier at all

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 23, 2012
    John from FL Verified Squaremouth Customer

    During Trip
    Thanks ,but we were safe and didn't have any incidents that would have required a claim.

    Claim Process
    No claims

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 23, 2012
    Traveler from MO Verified Squaremouth Customer

    Before Trip
    Our trip was cancelled! We scheduled a new trip for September 21st thru October 2nd 2012. We took this insurance policy and applied it to the new trip. Because the trip cost went up etc. we had to pay an additional fee of almost as much as the original price for the insurance. Not sure that was cool but we need travel insurance.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    May 18, 2012
    Charlie from WA Verified Squaremouth Customer

    During Trip
    Did not use the service during the trip

    Claim Process
    Did not make a claim

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 18, 2012
    Diane from FL Verified Squaremouth Customer

    Before Trip
    Graet value for the money. Excellent recommendations.

    During Trip
    We di not have to contact the insurance carrrier.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    May 16, 2012
    JEANNE from WA Verified Squaremouth Customer

    Before Trip
    They were very efficient.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 14, 2012
    Rosemary from PA Verified Squaremouth Customer

    Claim Process
    No claim was or will be made.

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