Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,755 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 15, 2009
    Donna Lynn from AZ Verified Squaremouth Customer

    Before Trip
    Everything was handled in a timely, accurate manner.

    During Trip
    I cannot answer questions 1 or 3, since neither applies.

    Claim Process
    This was a wonderful trip in every way- pre arrangements, cruise, and return, so no claim was ever considered.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 11, 2009
    JoAnn from LA Verified Squaremouth Customer

    During Trip
    Had no contact with customer service during trip.

    Claim Process
    Had no claim.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 8, 2009
    Patti from IL Verified Squaremouth Customer

    Before Trip
    It took a little longer than I anticipated to receive our travel insurance cards.

    During Trip
    I did not use the insurance or any service while on the trip.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 27, 2009
    Craig from CA Verified Squaremouth Customer

    Before Trip
    I did this all online so I never interacted with a real person but everything went easily and smoothly so I had no reason to fear if I did need to talk to someone.

    During Trip
    Din not need to use the insurance during the trip

    Claim Process
    no claims needed to be made

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    June 21, 2009
    Ernest from MD Verified Squaremouth Customer

    Before Trip
    No problems at all! AIRTRAN is a great way to travel. They provided wheelchair
    escorts at both depart. and return flights.

    During Trip
    No need for any services.

    Claim Process
    No claim required.

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    1 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 9, 2009
    Barbra from AZ Verified Squaremouth Customer

    Before Trip
    All my dealings with the insurer were completed on line, even to printing out my insurance Policy Acknowledgment and Certificate.

    During Trip
    I had no need to contact the insurer at all during my trip, so I am unable to rate them.

    Claim Process
    I had no claims against this insurer.

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    1 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 1, 2009
    Paula from OR Verified Squaremouth Customer

    Before Trip
    I spoke with someone at Squaremouth, but I can't remember his name. He had a British accent, if I remember correctly. He was EXTREMELY helpful.

    During Trip
    There was no need to do anything during my trip.

    Claim Process
    no claim

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    1 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 1, 2009
    Lee from TN Verified Squaremouth Customer

    Before Trip
    No complaints.

    During Trip
    No complaints.

    Claim Process
    No complaints.

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    0 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 22, 2009
    Ann from CA Verified Squaremouth Customer

    During Trip
    None of these apply. I didn't need any help - no claims, no questions.

    Claim Process
    N/A

    No claims.

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    0 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 22, 2009
    Judith from CO Verified Squaremouth Customer

    Before Trip
    I have recommended squaremouth to several relatives that are now using it for their travels.

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    2 out of 6 people found this review helpful

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