0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1293
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,577
Since 2005
MONTHLY SALES
1643
Average Monthly Sales Since 2005
REVIEWS
2,154
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,154 Reviews Since 2005
Customer Reviews for IMG
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Patriot America
Review Received:
October 20, 2013
ANNA from Malta
Verified Squaremouth Customer
no claim needed
Was this review helpful to you?
0 out of 17 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Elite
Review Received:
October 9, 2013
MF from QC
Verified Squaremouth Customer
Fortunately, I didn't need to contact the insurance provider for any lost luggage, itinerary change, medical emergency or anything else. Nor did I need to make any claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
October 9, 2013
jacqueline from Australia
Verified Squaremouth Customer
Couldn't answer two questions based on the provider's performance as we didn't need to make a claim.
The providers performance before the trip was very good, policy questions were easy to complete and covered our basic needs, also it was reasonably priced.
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
October 8, 2013
Joel from TX
Verified Squaremouth Customer
Something went wrong between square mouth and itravel. It took a series of emails and phone calls to get all of our documents to agree. I've used both square mouth and itravel before and this is the first time there has been a problem, so I won't hold it against either company.
However, a flood in Colorado forced us to cancel the original trip plans. When we called itravel to find out our options, they were not cooperative. Fortunately the condominium parent company gave us our money back and found us another destination. So our trip was fine, and we don't need to file a claim, but it has made me question how itravel would act if we DID need to file a claim.
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16 out of 18 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
October 7, 2013
Lienhong from CA
Verified Squaremouth Customer
Very convenience. and last minutes thing can be done online/
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
October 2, 2013
Cheryl from ID
Verified Squaremouth Customer
No claim was filed therefore there was no contact after I purchase the policy
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
October 1, 2013
Michael from PA
Verified Squaremouth Customer
I had no need to be in touch with the insurance company.
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Elite
Review Received:
October 1, 2013
Berwick from ON
Verified Squaremouth Customer
I did not make a claim so I'm unable to rate the insurance provider's performance during and after my trip.
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1 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Standard Travel
Review Received:
September 30, 2013
Karen from OH
Verified Squaremouth Customer
Insurance company representatives were knowledgeable when I asked questions/details about their policy. Since I did not have a claim, I cannot address that issue. I went with their policy because the price was right and the policy covered the issues that concerned me.
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0 out of 0 people found this review helpful