0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1293
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,577
Since 2005
MONTHLY SALES
1643
Average Monthly Sales Since 2005
REVIEWS
2,154
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,154 Reviews Since 2005
Customer Reviews for IMG
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Coverage wasn't needed, but provided security if something did happen.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Elite
Review Received:
September 25, 2013
leafchi from Taiwan
Verified Squaremouth Customer
I'm a recently returned Canadian PR without government-operated health insurance. Before my vacation to Europe, I had a very hard time to find a third party travel insurance for my status. Thanks squareMounth for providing me a worry-free journey
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
September 23, 2013
Jennifer from LA
Verified Squaremouth Customer
Did not have to make a claim, but did speak to customer service before our trip and they were very friendly and helpful!
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
September 21, 2013
Alex from TX
Verified Squaremouth Customer
I had no contact with the insurer other than paying the premium. I have no comments to make
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1 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
September 10, 2013
Norma from OH
Verified Squaremouth Customer
Fortunately we did not have to make a claim, but we found the policy easy to purchase. Customer service was very helpful in explaining coverage and answering questions. The cost of the insurance was well worth the peace of mind when renting a home months ahead without a cancelation policy.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
September 1, 2013
Edward from MS
Verified Squaremouth Customer
Did not make a claim.
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0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
August 24, 2013
Vincent from Italy
Verified Squaremouth Customer
Clear info about the policy. I downloaded the info and printed it to carry with me on my trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
August 18, 2013
Viviana from Peru
Verified Squaremouth Customer
It was easy to get the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Standard Travel
Review Received:
July 23, 2013
Judy-Ann from Trinidad and Tobago
Verified Squaremouth Customer
Before Trip Brandi Morse was very helpful with a query I raised. She answered quite promptly with the information I needed.
During Trip I did not need to contact the insurance carrier during the trip.
Claim Process I did not claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
July 21, 2013
Kevin from KY
Verified Squaremouth Customer
Before Trip It was great service, the insurer actually had an issue with their computer the day I bought their policy but squaremouth continued to check on it and call me with updates. Never got that before from any other firm. Great Service!! Plus it was the same person calling me all the time which was nice.
During Trip Did not use it during our trip
Claim Process No claim was needed
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4 out of 5 people found this review helpful