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Rating 3 out of 5Policy:
iTravelInsured Travel LiteReview Received:
January 1, 2023bwilley from NC Verified Squaremouth CustomerWas this review helpful to you?I called for the emergency services claim while on our trip and the lady was not at all helpful nor friendly. She then transferred me to the wrong place and I had to be transferred again. She sounded bored with her job and wasted my time. I called for another unrelated claim during my trip and talked to a great claims rep who sounded very helpful. He emailed me claim forms. However, it didn't match up to the claim form for their online entry so I'm not sure which one is right. On the claim page it does not display my existing claim even though I have confirmation they received it.
32 out of 32 people found this review helpful -
Rating 3 out of 5Policy:
iTravelInsured Travel LX BasicReview Received:
December 31, 2022Larry from AZ Verified Squaremouth CustomerClaim filed 2 months ago and still waiting. Claim was for ~$108.00. Very dissatisfied!
Review Updated: 01/28/2023
Claim was finally met, but it took 2 months.
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22 out of 22 people found this review helpful -
Rating 5 out of 5Policy:
iTravelInsured Travel SEReview Received:
December 24, 2022Juditha from LA Verified Squaremouth CustomerWas this review helpful to you?Very helpful, customer service...answering quetions. Haven't had the need to use any part of my coverge for this trip but I have another one coming up shortly and hopefully all will go well. If not I am confident that I will receive the assistance I need.
0 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
iTravelInsured Travel LiteReview Received:
December 23, 2022Maria from MA Verified Squaremouth CustomerWas this review helpful to you?Too expensive
1 out of 9 people found this review helpful -
Rating 1 out of 5Policy:
iTravelInsured Travel LiteReview Received:
December 22, 2022Keith from FL Verified Squaremouth CustomerNo one contacted me yet.
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1 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
iTravelInsured Travel LiteReview Received:
December 21, 2022Donna from CA Verified Squaremouth CustomerWas this review helpful to you?There was alot of paperwork involved in filing the claim. The process has taken a long time to and I am still waiting for a resolution.
I have received 2 emails indicating the claim is being reviewed and it should take approximately 10 working days for an answer. When last I spoke to an agent (today) I was told it could take up to 45 days.
19 out of 21 people found this review helpful -
Rating 3 out of 5Policy:
iTravelInsured Travel SEReview Received:
December 21, 2022Sharon from NC Verified Squaremouth CustomerWas this review helpful to you?We had to cancel our trip due to our dog's illness and the vet's advice for him to not travel. (He was accompanying us to Italy.) I have submitted all the paperwork and am waiting for communication from IMG. I canceled all travel and hotel arrangements and secured refunds for all that I could before contacting IMG. Fingers crossed that I will receive some compensation for lost $$$$.
3 out of 11 people found this review helpful -
Rating 5 out of 5Policy:
iTravelInsured Travel EssentialReview Received:
December 16, 2022Jane from MD Verified Squaremouth CustomerWas this review helpful to you?Very easy to deal with!
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
iTravelInsured Travel LiteReview Received:
December 14, 2022Julee from CO Verified Squaremouth CustomerWas this review helpful to you?I had to contact them because I made a mistake and put the wrong date for my trip return. Customer service quickly changed that on my policy for me.
0 out of 1 people found this review helpful -
Rating 3 out of 5Policy:
iTravelInsured Travel EssentialReview Received:
December 13, 2022Rebecca from MA Verified Squaremouth CustomerWas this review helpful to you?Took 3 calls to even get through and be told I wouldn't be covered for my cancelled trip. Complete waste of time and money.
18 out of 19 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information