IMG
Overall Rating 4.22 out of 5
Overall Rating 4.22 out of 5 2,155 Reviews Since 2005

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    June 2, 2019
    Michael from MA Verified Squaremouth Customer

    We did not need to use our Travel Insurance, thankful for that. I was happy to know that we had it available to us if needed. However, I did need to call prior to the trip with questions, and the Customer Service Rep, was very helpful!

    I would use this insurance company again.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 30, 2019
    Daniel from AZ Verified Squaremouth Customer

    Cancelled trip for medical reasons. Claim processed simply and quickly. No headaches.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 30, 2019
    Michael from WI Verified Squaremouth Customer

    We did contact customer service to set up an on-line account and that was straightforward.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 27, 2019
    Karen from IL Verified Squaremouth Customer

    So far it's been limited contact - will have better info after filing my claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 26, 2019
    Michael from OH Verified Squaremouth Customer

    Prior to departing, I developed Achilles tendinitis. My physician recommended that I not go on the trip due to danger of rupture/laceration of the tendon. I mailed a claim for cancellation due to medical reasons on 4/26/19. I called several times for status updates. They stated they weren’t in receipt of the claim until 5/9/18. They now tell me they will take up to 15 business days to process it.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 26, 2019
    Barbara from MA Verified Squaremouth Customer

    Very helpful staff! Very sorry we were unable to make our trip due to illness but you made the claim process relatively painless unlike other insurance companies.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    May 26, 2019
    Erik from AZ Verified Squaremouth Customer

    All good

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 23, 2019
    Patricia from TX Verified Squaremouth Customer

    I was pleased to have your coverage.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 23, 2019
    Elaine from TX Verified Squaremouth Customer

    I was initially going to purchase a different policy, but the agent suggested one that fit my situation better. I appreciated her input.

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    0 out of 1 people found this review helpful

  • Rating 2 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    May 21, 2019
    Valerie from FL Verified Squaremouth Customer

    I had trouble getting consistent accurate information from the people answering their phone. Some people gave me inaccurate information, such as they couldn't take my payment over the phone, where other people did. As I purchased more coverage they did not send follow up emails noting my increase on the policy in a timely fashion and I almost always had to call and ask. One time they were unable to charge my credit card for the payment and failed to notify me, resulting in weeks of me thinking that I had purchased coverage and nothing had been purchased. Just didn't seem to have their act together.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

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