Reviews, Sales, and Service Ratings for
IMG

Excellent experience! Professional, friendly and prompt customer service for all pre-purchase questions and trip additions.

The gentleman was wonderful. He called the Hospital Admin and received clarification of info re the claim he required to follow up on my behalf. Very polite and professional.

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

I felt well peotected having the insurance coverage for this trip.

I will use it, again.

Thanks.

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

IMG took around 3 months from the date of filing to process my claim, and only did so after I contacted customer service twice. Of the claim, they immediately covered most of the transactions, but denied exactly one that comprised 70% of my total claim. They requested credit card statement as the additional proof of payment, and I am yet to hear back from them since I provided it.

It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at RatingsandReviews@imglobal.com to start the conversation.

Satisfied and have purchased a policy for our next trip.

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

My wife became ill while we were traveling in Spain, and she required hospitalization. She had a relapse in Italy, and was seen by a doctor there on two occasions. It was very reassuring when I called your health emergency line on her behalf. We have now returned to the United States after we interrupted our trip, as we were able to fly home directly from Rome to Boston. I am currently completing the forms required for a claim. I have recommended your company, and online purchase of travel insurance, to two friends that will be traveling to Europe this summer. Thank you again for your help and your travel insurance services!

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

Great service, benefits and cost. Will use again.

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

So far, so good. I have just submitted my claim, so have little feedback at this time.

Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.

I had a hard time because i was given a different number when I contacted insurance for thr claim.