IMG
Overall Rating 4.22 out of 5
Overall Rating 4.22 out of 5 2,155 Reviews Since 2005

  • Rating 2 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    May 1, 2019
    Charles from CA Verified Squaremouth Customer

    You denied my claim which is clearly covered under "Other Covered reasons" subsection "o" "bankruptcy or default of an airline". I provided detailed documentation for this claim.The domestic airline in the country to which we traveled canceled two flights at the last minute. As a result, I was past the deadline for cancellation at the hotel which was the destination of these flights. The claim is very clearly covered as "default of an airline". However, your company refused to honor its commitment and denied the claim. I will never get trip insurance through your company again.

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    25 out of 26 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    April 22, 2019
    Cody from TX Verified Squaremouth Customer

    We extended our insurance by 60 days directly through IMG. They were very courteous and efficient when I called them. The price was great and the types of coverage are perfect for our situation. Thank you fir providing the tool to search the many options available on the market.

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    7 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel Lite
    Review Received:
    April 19, 2019
    Leeann from CA Verified Squaremouth Customer

    None

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    0 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    April 13, 2019
    Luke from GA Verified Squaremouth Customer

    I bought the policy because it covered preexsiting conditions.

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    6 out of 10 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    April 10, 2019
    Janet from NV Verified Squaremouth Customer

    There wasn't much pre-departure interaction before travel. I bought the insurance 6 months prior to traveling.

    I got sick on the cruise and quarantined and a $400 medical bill. Can I submit a claim for this?

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    2 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    April 9, 2019
    Neil from MA Verified Squaremouth Customer

    Purchasing travel insurance through Square Mouth was easy and user-friendly. I have no complaints about the process.

    Was this review helpful to you?

    2 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Patriot International
    Review Received:
    April 3, 2019
    Bryan from CA Verified Squaremouth Customer

    I canceled my policy before my trip and obtained a refund because the contract says that Squaremouth discriminates against people with HIV. I then purchased a policy from a competitor. Squaremouth’s procedure for obtaining a refund was awkward.

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    12 out of 26 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Travel LX
    Review Received:
    March 26, 2019
    Roy from CA Verified Squaremouth Customer

    I cannot give a meaningful review until my claim has been processed.

    Was this review helpful to you?

    3 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    March 25, 2019
    Thomas from LA Verified Squaremouth Customer

    Due to a work conflict I had to change my dates of travel (and my policy)...it was no problem and I really appreciated it. I love the peace of mind that this travel insurance provides, especially the medical coverage when I'm out of my insurance network.

    Was this review helpful to you?

    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel Lite
    Review Received:
    March 20, 2019
    Barbara from PA Verified Squaremouth Customer

    it was done professionally and easily. would use them again. it was not necessary to file a claim so can't comment on how that might have gone. thank you.

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    0 out of 1 people found this review helpful

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