0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1294
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,680
Since 2005
MONTHLY SALES
1665
Average Monthly Sales Since 2005
REVIEWS
2,155
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,155 Reviews Since 2005
Customer Reviews for IMG
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Just mailed my forms yesterday. You should get them this Thursday. Thanks.
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0 out of 1 people found this review helpful
Rating 2 out of 5
Policy:
iTravelInsured Travel SE
Review Received:
February 24, 2019
Peter from TX
Verified Squaremouth Customer
I have filed a claim because I could not go on the cruise due to deterioration in my illness. I have been in contact with itravelinsured on at least 6 occasions to see what has been happening and I am told the claim went to their Carrier, US Fire. Insurance . I feel helpless and frustrated since its been almost 3 months since my filing and I am still waiting..
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11 out of 11 people found this review helpful
Rating 4 out of 5
Policy:
Patriot America
Review Received:
February 20, 2019
Ben from Guatemala
Verified Squaremouth Customer
I had a post- travel concern. There was no wait to talk to a representative. Whose assistance quickly answered my questions.
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4 out of 7 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Travel SE
Review Received:
February 16, 2019
Johnnie from AL
Verified Squaremouth Customer
I chose iTravel because of what it covered and the cost. I will definitely consider iTravel for my next trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel LX
Review Received:
February 13, 2019
Dorothy from CA
Verified Squaremouth Customer
Always outstanding and professional help from Aidan👍👏🎆‼️
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Patriot America
Review Received:
February 11, 2019
Asim from India
Verified Squaremouth Customer
Request for an early settlement of my claim
Review Updated: 03/11/2019
The Claim is not settled as yet.
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19 out of 23 people found this review helpful
Rating 3 out of 5
Policy:
iTravelInsured Travel LX
Review Received:
February 10, 2019
Montana Sage from MT
Verified Squaremouth Customer
I purchased CFAR (cancel for any reason) coverage from iTravelInsured for a substantial premium above what the other coverages alone would have cost me, yet none of the invoices or paperwork I received prior to departure and when filing a claim mentioned that coverage. I was uneasy about that so I contacted customer service as soon as I received my declarations page and they assured me that I did, indeed, have CFAR coverage. When submitting my claim for CFAR, again no mention of CFAR on the form I was asked to use, so I wrote it in separately. I submitted my claim after struggling with Delta to get (never did get after 6-7 calls and one email request) what was asked of me in the claim form ("Statement from common carrier...indicating if any refund, reimbursement, credit, and/or voucher was issued.") I received an email confirmation that my claim and supporting documents had been received January 31 but I have heard no word since. I will withhold any possible referrals to iTravelInsured until I see how they process my claim.
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3 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Travel SE
Review Received:
February 7, 2019
Nancy from NV
Verified Squaremouth Customer
Have not heard on my claim yet for money refund forvmissed tour due to illness
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3 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
February 4, 2019
robert from CO
Verified Squaremouth Customer
Received a check for the proper amount of the claim three weeks after submission. Very satisfied
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel SE
Review Received:
February 4, 2019
douglas from TX
Verified Squaremouth Customer
Great service!
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1 out of 2 people found this review helpful