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Rating 4 out of 5Policy:
SilverReview Received:
February 17, 2022Nelson from NJ Verified Squaremouth CustomerWas this review helpful to you?Claim process is slow. Agents can’t even tell you if you have all the documents submitted. Can’t even give you an estimated review time. Could be 90 days!
10 out of 10 people found this review helpful -
Rating 4 out of 5Policy:
SilverReview Received:
February 15, 2022MtkMom from NY Verified Squaremouth CustomerWas this review helpful to you?Wait time to speak with representative was long
4 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
February 14, 2022William from VA Verified Squaremouth CustomerWas this review helpful to you?During the trip, we decided to extend the trip length. Since we had no claims, the process was amazingly smooth.
6 out of 9 people found this review helpful -
Rating 4 out of 5Policy:
SilverReview Received:
February 13, 2022Steven from MI Verified Squaremouth CustomerWas this review helpful to you?Can't really answer the last two questions since the claim was just filed.
0 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
February 13, 2022Susan from IL Verified Squaremouth CustomerWas this review helpful to you?I am in the process of filing a claim. My trip was canceled due to COVID. So far the process has been easy to file the claim.
3 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
February 13, 2022Peter from NJ Verified Squaremouth CustomerWas this review helpful to you?I have been told my insurance claim will take 70 days to process, this is inordinately long. The online claim forms did not work and I had to contact customer service and do it via DocuSign. I must say the lady I spoke with was incredibly helpful.
8 out of 9 people found this review helpful -
Rating 4 out of 5Policy:
BronzeReview Received:
February 12, 2022Bevlyn from PA Verified Squaremouth CustomerWas this review helpful to you?Need to my claim. Have not received a response.
5 out of 5 people found this review helpful -
Rating 1 out of 5Policy:
SilverReview Received:
February 7, 2022Thomas from WA Verified Squaremouth CustomerWas this review helpful to you?Only being able to call a "customer service" number, which is in actuality a general answering service instead of an actual, "knowledgeable" company representative is inexcusable...
20 out of 21 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
February 7, 2022Amy from OH Verified Squaremouth CustomerWas this review helpful to you?Appreciate the simplicity of purchasing travel insurance and prompt response to questions.
2 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
SilverReview Received:
February 7, 2022Eileen from IL Verified Squaremouth CustomerWas this review helpful to you?I had covid and unfortunately had to cancel my trip to Mexico. I filled out & sent all necessary paperwork - now i am waiting to hear from them.
4 out of 6 people found this review helpful
Insurance Providers
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- GeoBlue
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- Global Underwriters
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- IMG
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- MedjetAssist
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- TravelSafe
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- USA-Assist Worldwide Protection
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- WorldTrips
Additional Information