Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,161 Reviews Since 2012

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    September 16, 2014
    Joan from CA Verified Squaremouth Customer

    Roam Right responded to my questions during the one day emergency delay I faced on my trip to Iceland. They provided the information I needed at the time.

    On my return, when I went to file the claim, I found them not very helpful, simply directing me to the internet.

    However, my claim was ultimately paid, so all's well that ends well!

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 16, 2014
    Sandra from IL Verified Squaremouth Customer

    I had to call a few times because it seemed like it took a little too long,
    They were good under than that,

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 15, 2014
    Stephen from FL Verified Squaremouth Customer

    Excellent customer service, user friendly web site.

    Would recommend this policy to other travelers.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 9, 2014
    Robert from OH Verified Squaremouth Customer

    We chose this policy over the one being offered by the company we were booking our trip with because RoamRight was more comprehensive for less money. Easy decision. We didn't need to make a claim but it was good knowing someone was watching our backs so far from home.

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  • Rating 5 out of 5
    Policy:
    Active
    Review Received:
    September 9, 2014
    Alan Kaufman, CA from NY Verified Squaremouth Customer

    Please see details in claim supporting documents

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 6, 2014
    MAC from FL Verified Squaremouth Customer

    I was impressed with the ease with which I was able to research and find a policy that provided excellent coverage at the cheapest cost.

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  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    September 2, 2014
    Stella from NY Verified Squaremouth Customer

    Great price for the coverage you get. A bit difficult to get in touch with customer service representative.

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  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    August 29, 2014
    Elizabeth from CA Verified Squaremouth Customer

    My wife came down with altitude sickness in Peru and had to seek local medical attention and cancel part of our trip. When we contacted them on the road , they were very supportive . We now have to file the claim so will see how that goes.

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  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    August 23, 2014
    Lyle from MA Verified Squaremouth Customer

    I was a little confused as to what they actually covered even when I already had purchases the policy. And how I would go about using the policy if I had needed to.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    August 23, 2014
    EP from NY Verified Squaremouth Customer

    Very easy to use the online comparison of policies. I had a couple of questions prior to purchasing and called SquareMouth Customer Service. They were responsive and gave helpful guidance. The policy chosen was more extensive while being less expensive and met our needs better than the policy offered by the tour company we were traveling with. Fortunately, we did not need to make a claim but felt comfortable that we were adequately covered in case there was a problem.

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