Name: Arch RoamRight
Brand: Arch RoamRight
Rating: 4.52 (2161 reviews)

Overall Rating

0.1% (79) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1481
4 stars

441
3 stars

125
2 stars

28
1 star

51

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

82,722

MONTHLY SALES

REVIEWS

2,161

Overall Rating

Customer Reviews for Arch RoamRight

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

2,161 Reviews Since 2012
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Filed claim

Rating 4 out of 5

Policy:
Preferred

Review Received:
July 2, 2014

Russell from IL Verified Squaremouth Customer

good protection for the price

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Essential

Review Received:
June 19, 2014

Charlie from TX Verified Squaremouth Customer

Very easy purchasing process. Did not need to file a claim so do not know about ease of this process, but otherwise service was satisfactory. Website made it easy to compare policies which was very convenient.

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0 out of 0 people found this review helpful

Rating 3 out of 5

Policy:
Essential

Review Received:
June 12, 2014

Robert K from TX Verified Squaremouth Customer

Did not take the trip and the airline (Lufthansa) will refund the airfare because cancellation was due to hospitalization. However I did check with the insurance provider before calling the airline (which is required by the insurance carrier) and they required a great deal more documentation than the airline, so I'm not sure I would recommend this carrier--a signed note from the attending physician on hospital letterhead should be enough; not a detailed diagnosis, etc., which the carrier required. Would suggest anyone using insurance ask for claim forms in advance so you can see what info would be required to file a claim. If it is unreasonable, then don't buy it.

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468 out of 475 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
June 12, 2014

Ann from CO Verified Squaremouth Customer

Received policy by email after purchasing which read just as we expected. Did not need to file a claim

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Essential

Review Received:
June 8, 2014

Donna from CA Verified Squaremouth Customer

I have never heard this company name-only Allianz, so I'm confused how you are connected. I was very pleased with the personnel with whom I dealt and your competitive pricing. I'm had I did not have to file a claim!

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
June 5, 2014

Sharon from CA Verified Squaremouth Customer

Fortunately we did not encounter any problems, but last year we had to cancel a trip at the last moment because of family illness in New Zealand and was very satisfied with the help and final settlement from RoamRight.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
June 5, 2014

Charles from VA Verified Squaremouth Customer

great peace of mind even though we did not have a claim. Claims processed on earlier trips made us feel confident.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
May 24, 2014

Kimberly from PA Verified Squaremouth Customer

I booked my trip assured my coverage was in full force should I have needed to make a claim.