0.1% (161) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3160
4 stars
745
3 stars
252
2 stars
92
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,654
Since 2014
MONTHLY SALES
4577
Average Monthly Sales Since 2014
REVIEWS
4,318
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,318 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Since we didn't need any help, it's hard to rate services.
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
August 20, 2016
Karen from PA
Verified Squaremouth Customer
Excellent and rapid service. I have used Tin Leg in the past and will do so again. Great program.
Review Updated: 09/19/2016
Great response and courteous service. Everything was handled very well. Thank you.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 19, 2016
Alexis from NY
Verified Squaremouth Customer
I had questions about our coverage prior to our trip. As always, the customer assurance was very friendly and helpful.
Thanks!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 18, 2016
Kevin from CA
Verified Squaremouth Customer
Didn't need to use the policy, but it was great knowing it was there if needed.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 17, 2016
Lorie from NC
Verified Squaremouth Customer
Repeat user--- no problems, helpful friendly staff in setting up the coverage.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Economy
Review Received:
August 16, 2016
Mario from NY
Verified Squaremouth Customer
Prices went up for same service as before ;suggest may be if u want to or can....hike prices slowly!
this time I did not bother to look for another service but as prices go up , I will definitely start looking for alternatives.. I like your service but I have no choice.
Response From:
Tin Leg:
Kelly Calkins
Response Received:
August 18, 2016
What we found:
Your policy was more expensive then it was in previous years.
What we did about it:
An agent contacted you to explain that the premium of the policy is determined by a number of factors, including the age of the traveler.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 15, 2016
Jay from CA
Verified Squaremouth Customer
Good experience. Will use again.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
August 10, 2016
Jim from FL
Verified Squaremouth Customer
Will definitely purchase travel insurance here again!!
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 4, 2016
John from MN
Verified Squaremouth Customer
Tin Leg representative helpful in guiding through the process and keeping us updated. Claim paid in full and promptly. Online claim form process easy to use.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 3, 2016
Shelley from OR
Verified Squaremouth Customer
We worked with Kathy Calkins and she was extremely helpful. She answered all our questions and even emailed when she had not received all our information. We could not have been happier with our experience with Tinleg. Will use them again on other travels.
Sincerely,
Shelley Taylor
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0 out of 0 people found this review helpful