0.1% (161) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3160
4 stars
745
3 stars
252
2 stars
92
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,654
Since 2014
MONTHLY SALES
4577
Average Monthly Sales Since 2014
REVIEWS
4,318
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,318 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
We had the wrong return date on our insurance and I called Tin Leg and everything was was changed very quickly.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
June 7, 2016
Mark from OK
Verified Squaremouth Customer
Did not use the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 6, 2016
JOHN from KY
Verified Squaremouth Customer
great trip to an area in northern Zimbabwe where it would have been difficult (call that "expensive") to evacuate...felt confident in having coverage...even better since I did not need it. Fellow passengers had confusion on connections from Victoria Falls to Cape Town and almost had a claim against their coverage, but we all worked it out.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 2, 2016
Phllip from CA
Verified Squaremouth Customer
No comments
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
June 1, 2016
Carolyn from NY
Verified Squaremouth Customer
We were unsure of our best option since we wanted travel health insurance but not insurance against having to cancel our holiday. So we called the phone number and spoke to a representative who was very helpful and got us a quote straight away for exactly what we wanted.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
May 27, 2016
Gretchen from PA
Verified Squaremouth Customer
My experience was completely satisfactory. It was easy to set up, the customer service rep was good to work with, and the price was reasonable for the coverage I was seeking.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
May 26, 2016
Alastair from AZ
Verified Squaremouth Customer
The interaction with KELLY CALKINS was outstanding. She followed up with me for a signature I missed, and was so helpful
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
May 25, 2016
ROBERT from WA
Verified Squaremouth Customer
GOOD WILL USE YOU NEXT TIME
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
May 18, 2016
mlt from AZ
Verified Squaremouth Customer
Helpful & responsive
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
May 11, 2016
Sharon from WA
Verified Squaremouth Customer
My husband had a severe itching problem which surfaced a few days after we boarded our cruise in Buenos Aires. He visited the medical center twice. We submitted a claim for the doctor's visit and medication, one of which was merely an otc treatment. Tin Leg did a short phone interview, then sent us an email so we could amend the claim and include scanned receipts., which were all submitted by email. We got the check a few days later. The claim was for a fairly small amount, so I don't know how they would handle a major claim, but I was very satisfied with their performance in this instance.
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0 out of 0 people found this review helpful