Reviews, Sales, and Service Ratings for
Tin Leg

The timeliness in resolving my claim was very impressive. I had two phone conversations with staff members and found them very cooperative, friendly, and competent. Frankly, I was concerned about how my claim would be handled and processed. I have heard stories from friends and acquaintances that they had real problems with claims on travel insurance.

I am very impressed with the service I received. I will definitely use this company again and would recommend it to anyone.

I made a claim about 4 weeks ago and they have not responded to my claim. I expect better customer service than that.

We were very pleased with the efficiency with which our claim was handled. This was the second time we used Tin Leg insurance through Squaremouth. Fortunately, we had no need for a claim on our first experience. We will definitely use Squaremouth/Tin Leg in the future.

Claim for the cancellation of 2 of the 5 individuals on the trip made. Awaiting resolution of the claim. Unable to assess the company as we are awaiting response from the company.

lufthansa my travel agent and Viking are all unable to provide you with proof of the delay and reason for the delay. They say lufthansa on the internet is my only choice. I have asked them 3 times since November 30 to provide this information.consequently my valid claim is unredeemable todate...

Unfortunately the taxi expense we incurred was because of a delay of slightly less than the 6 hour minimum required by the policy for compensation so Tin Leg would not pay the claim. Fortunately the cruise line paid our claim after it was denied by TinLeg. We incurred the taxi fare since the flight cancellation and rebooking caused us to miss our transfer to the hotel. The 6 hour restriction is too limiting and should be reconsidered

This is my second cruise using a Tin Leg policy. It's a great place to buy a travel policy!! I have already purchased a third policy for a booked cruise in October, 2015.

I have had no need to file a claim (THANKFULLY!), so I have no way to review that process but trust it will work as well as the purchase process!

This policy provided the assurance we needed when planning a complex trip to Africa. We would certainly use Tin Leg again in the future!

Ended up filing a claim due to a baggage delay. No issues with payment, fast processing time. Would recommend to others.

The whole process of choosing a carrier is very confusing and very costly.
However your site was least confusing and of course in my favor least costly for very good coverage. Thank you, I will use you again.