0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3156
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,276
Since 2014
MONTHLY SALES
4624
Average Monthly Sales Since 2014
REVIEWS
4,312
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,312 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Agents on phone were very friendly, patient and helpful in making my choice.
I had no contact with them during trip, so that is why I gave a 1 rating.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 7, 2014
Timothy from CA
Verified Squaremouth Customer
worrry free travel, just in case insurance
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
October 7, 2014
Nancy from IL
Verified Squaremouth Customer
Consultant was very helpful, very knowledgeable.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
October 6, 2014
Sheila from CO
Verified Squaremouth Customer
I had an online chat with your representative a few weeks ago, during which I fully explained our claim and its receipts and photos supporting the claim. I have heard nothing since, and the claim was submitted almost your months ago. Will you please tell me what is being done to settle this?
Sheila Mahoney
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
October 6, 2014
Barry from FL
Verified Squaremouth Customer
Their representative was courteous and kind on the phone, but was unable to provide me any information as to what the coverage would be for canceled flights and delay. They just sent me a form to fill out, which I will be doing, Then I will have to wait for an answer. It would be more helpful if their representatives were able to walk the customers through the claims process and provide feedback as to exactly what is covered.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 6, 2014
Nada from FL
Verified Squaremouth Customer
I cancelled the policy 2 days after purchase due to a family emergency and was unable to travel and cancelled the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 6, 2014
Marcia from WA
Verified Squaremouth Customer
About two weeks before my intended departure, I needed to cancel my trip do to a severe health problem. I have filed a claim with Tin Leg providing the information they require and am awaiting their decision on my claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 5, 2014
Walt F from CA
Verified Squaremouth Customer
We had to cancel our trip because my wife could not fly due to a severe sinus infection. The insurance carrier paid the claim very quickly. I would use them again and hopefully not have to make another claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
October 5, 2014
Doris from CT
Verified Squaremouth Customer
All went very smoothly, easy to access. Gave me confidence that if anything happened I could get help.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 5, 2014
Kathryn from PA
Verified Squaremouth Customer
The process was very easy to complete and the prices were better than other travel insurances I checked.
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