Tin Leg
Overall Rating 4.56 out of 5
Overall Rating 4.56 out of 5 4,312 Reviews Since 2014

  • Rating 3 out of 5
    Policy:
    Economy
    Review Received:
    October 7, 2014
    Jane from NY Verified Squaremouth Customer

    Agents on phone were very friendly, patient and helpful in making my choice.

    I had no contact with them during trip, so that is why I gave a 1 rating.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 7, 2014
    Timothy from CA Verified Squaremouth Customer

    worrry free travel, just in case insurance

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  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    October 7, 2014
    Nancy from IL Verified Squaremouth Customer

    Consultant was very helpful, very knowledgeable.

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  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    October 6, 2014
    Sheila from CO Verified Squaremouth Customer

    I had an online chat with your representative a few weeks ago, during which I fully explained our claim and its receipts and photos supporting the claim. I have heard nothing since, and the claim was submitted almost your months ago. Will you please tell me what is being done to settle this?

    Sheila Mahoney

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  • Rating 4 out of 5
    Policy:
    Standard
    Review Received:
    October 6, 2014
    Barry from FL Verified Squaremouth Customer

    Their representative was courteous and kind on the phone, but was unable to provide me any information as to what the coverage would be for canceled flights and delay. They just sent me a form to fill out, which I will be doing, Then I will have to wait for an answer. It would be more helpful if their representatives were able to walk the customers through the claims process and provide feedback as to exactly what is covered.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 6, 2014
    Nada from FL Verified Squaremouth Customer

    I cancelled the policy 2 days after purchase due to a family emergency and was unable to travel and cancelled the trip.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 6, 2014
    Marcia from WA Verified Squaremouth Customer

    About two weeks before my intended departure, I needed to cancel my trip do to a severe health problem. I have filed a claim with Tin Leg providing the information they require and am awaiting their decision on my claim.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 5, 2014
    Walt F from CA Verified Squaremouth Customer

    We had to cancel our trip because my wife could not fly due to a severe sinus infection. The insurance carrier paid the claim very quickly. I would use them again and hopefully not have to make another claim.

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  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    October 5, 2014
    Doris from CT Verified Squaremouth Customer

    All went very smoothly, easy to access. Gave me confidence that if anything happened I could get help.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    October 5, 2014
    Kathryn from PA Verified Squaremouth Customer

    The process was very easy to complete and the prices were better than other travel insurances I checked.

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