0.1% (143) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3020
4 stars
717
3 stars
233
2 stars
85
1 star
58
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
236,325
Since 2014
MONTHLY SALES
5383
Average Monthly Sales Since 2014
REVIEWS
4,113
Since 2014
Overall Rating
4.57 out of 5
Overall Rating 4.57 out of 5
4,113 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The ability to comparison shop withy ease was a huge plus!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 22, 2014
Richard from AR
Verified Squaremouth Customer
Very user friendly site. Great reviews as well.
The comfort level with this site was high, and we felt supported all along our trip.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
June 22, 2014
Eugene from NJ
Verified Squaremouth Customer
Two days before my scheduled departure I had a cardiac cath and had to cancel my entire trip. A quick call to your customer service number helped me get the claims process started. On June 9th I saw my doctor for my follow up and got all of the papers signed to make my claim. Now I am waiting for payment. Would I recommend Square Mouth? It all depends on how quickly my claim is paid.
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3 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Standard
Review Received:
June 19, 2014
no name from NV
Verified Squaremouth Customer
Had some initial conusion re rates and dates--could not reach anyone to get facts
Policy fine
Yes
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
June 13, 2014
MH from IL
Verified Squaremouth Customer
No events during the trip. No claim to be processed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 12, 2014
Gary from CA
Verified Squaremouth Customer
Because of health reasons we were not able to make the trip to China. You folks were notified but no refund was given. We were given a credit for future trip but had to give dates for new trip in short period of time. This was not possible so we will lose all premiums paid for this trip.
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169 out of 222 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
June 11, 2014
Nancy from GA
Verified Squaremouth Customer
Provided peace of mind
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 5, 2014
peter from CA
Verified Squaremouth Customer
We had no claim, but the sign up process was very easy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
June 5, 2014
Rodney from CA
Verified Squaremouth Customer
Never had to use the insurance during the trip. NA
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 5, 2014
Wendy from NV
Verified Squaremouth Customer
The companies both responded quickly when I couldn't find my travel card with insurance details just before I was leaving. Tin Leg was more reasonable than other options.
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7 out of 14 people found this review helpful