0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3156
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,276
Since 2014
MONTHLY SALES
4624
Average Monthly Sales Since 2014
REVIEWS
4,312
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,312 Reviews Since 2014
Customer Reviews for Tin Leg
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We did not use the insurance. However I had to change the dates and it was very easy to do! It gave us peace of mind while out of the country!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 29, 2014
Douglas from KS
Verified Squaremouth Customer
Unfortunately, Cindy and I were not able to make the cruise because I was diagnosed and began treatment for lymph node and larynx cancer in May, 2014. Recovery from the chemotherapy and radiation treatment took longer than hoped for. On September 16,2014 my oncologist prohibited travel by air or otherwise, for the next 3 months.
I filed my claim (TinLeg Certificate Number: TLL13-100651) on 10/07/2014. Other than auto receipt acknowledgement, I am unaware of my claim status. Anything you can do to help expedite my refund would be greatly appreciated.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
October 27, 2014
Robert from OH
Verified Squaremouth Customer
So far, pre- claim, so good. Sure am happy I got this insurance. My only complaint so far is the policy , as do ALL policies from insurance companies, is too wordy and a bit complicated to read and understand. Tin Leg see es better thN most. Time will tell as far as complaints go!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
October 26, 2014
Joyce from CA
Verified Squaremouth Customer
I was very happy with our policy. We had to change it once, and had no trouble doing so. The coverage was terrific, and the price was right. I would happily use them again.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
October 25, 2014
Dorothy from ID
Verified Squaremouth Customer
My pilgrimage was cancelled/postponed until April 2015 due to the civil unrest in the Holy Land. My premium was kindly and promptly refunded. I fully intend to purchase Tin Leg travel insurance when the pilgrimage is rescheduled in the spring.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
October 24, 2014
Henry from CO
Verified Squaremouth Customer
We are very dissatisfied with the handling of the claim thus far. We filed the claim in mid to late June and still have not gotten resolution.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
October 24, 2014
Deb from CA
Verified Squaremouth Customer
I purchased a cancel for any reason policy and had to cancel. I filled out the paperwork and mailed it in, and got paid within 3 weeks. I would have liked it better if they offered a policy for 100% of the money for the trip. They only offer a policy that covers 75%.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 23, 2014
Leslie from PA
Verified Squaremouth Customer
Everything has been perfect.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
October 21, 2014
Frances from WI
Verified Squaremouth Customer
Would recommend
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
October 21, 2014
Dianne from LA
Verified Squaremouth Customer
We had a departure date change to make which was a little tricky figuring out. When we did get the request to you the correction was made immediately. We had no other problems and thought the service was great.
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4 out of 4 people found this review helpful