0.1% (153) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3121
4 stars
739
3 stars
246
2 stars
88
1 star
65
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
243,943
Since 2014
MONTHLY SALES
5003
Average Monthly Sales Since 2014
REVIEWS
4,259
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,259 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Had some initial conusion re rates and dates--could not reach anyone to get facts
Policy fine
Yes
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
June 13, 2014
MH from IL
Verified Squaremouth Customer
No events during the trip. No claim to be processed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 12, 2014
Gary from CA
Verified Squaremouth Customer
Because of health reasons we were not able to make the trip to China. You folks were notified but no refund was given. We were given a credit for future trip but had to give dates for new trip in short period of time. This was not possible so we will lose all premiums paid for this trip.
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169 out of 222 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
June 11, 2014
Nancy from GA
Verified Squaremouth Customer
Provided peace of mind
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 5, 2014
peter from CA
Verified Squaremouth Customer
We had no claim, but the sign up process was very easy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
June 5, 2014
Rodney from CA
Verified Squaremouth Customer
Never had to use the insurance during the trip. NA
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 5, 2014
Wendy from NV
Verified Squaremouth Customer
The companies both responded quickly when I couldn't find my travel card with insurance details just before I was leaving. Tin Leg was more reasonable than other options.
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7 out of 14 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
June 4, 2014
lisa from CT
Verified Squaremouth Customer
I have recently sent in a claim and I am awaiting response.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
June 4, 2014
SUSAN from DE
Verified Squaremouth Customer
I was pleased with the response (timing) and purchase value of my insurance! Thank God I did not require it; but had peace of mind knowing that I was covered.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
June 1, 2014
Fernando from CA
Verified Squaremouth Customer
I had no need to file a claim so don't know about performance of company. Compared pricing for tin leg was good with 5 stars so I went with them
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0 out of 0 people found this review helpful