Reviews, Sales, and Service Ratings for
Tin Leg

Purchasing and finding information on line about the policy was very simple and friendly.
The people we spoke with about the policy were helpful and affirmed our understanding of our policy and claim.
We had to cancel our trip due to our my mother's sister being hospitalized. We have not heard anything from Tin Leg besides the fact that they have our documentation and need 3-4 weeks to process. It has been 3 weeks, so we are hoping to hear more, for example, I believe all of our paperwork is complete, but I would have liked to hear that for sure rather than waiting 3 weeks for that bit of information.
If all goes well with our claim, we would happily recommend this company to friends and use it again ourselves.

Very helpful customer service. Reasonable rates for level of coverage.

Excellent selection of travel insurance policies. Prior to trip departure, I interacted once with customer service by telephone and quickly received the information I was requesting. Squaremouth has always been my favorite website for purchasing travel insurance. I find them to be reputable and reliable.

Insurance was ready quickly.

Very easy to do. Customer service was very helpful when inquiring about which policy to take and would be best for our situation. Gave me a sense of security while traveling abroad.

I had questions regarding my policy prior to purchase and you customer service explained the information concisely but also made sure I understood

Was glad to find this site

Was glad the insurance is available

affordable. clear and easy to understand choices.

affordable, clear and easy to understand choices

I called Tin Leg prior to my trip to confirm coverage. The phone response time was good. The company rep was courteous, knowledgeable and responsive to my questions about the policy and my request for policy documents. The single sheet policy summary was well laid out, easy to read & informative.

Customer service was very good, I called before my travels to get some kind of ID card for the insurance. They were very helpful and sent it to me.

I did not have any claims, consequently I cannot evaluate their claim service.