Tin Leg
Overall Rating 4.56 out of 5
Overall Rating 4.56 out of 5 4,259 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 8, 2014
    FREDERiK from GA Verified Squaremouth Customer

    The web site, buying experience, customer service for answering specific questions were all excellent. Since the cruise was a 100% perfect experience, I have no idea what the claim experience would be like. I can only assume it would be just as good as buying the policy was!

    One main attraction to the policy was it's primary coverage for medical.

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  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2014
    LHD from NC Verified Squaremouth Customer

    Tin Leg was completely unresponsive by email. They eventually followed up by mail requesting the same information I had already provided by both mail and email, except it needed to be on their form. The claim is still in process 45 days later. Not sure what the outcome will be.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 2, 2014
    Jan from WA Verified Squaremouth Customer

    As I recall (more than 6 weeks previous to this review & travel) the purchase process was easy. I felt some peach of mind that should I need medical it would be there. The peace of mind makes it worth the additional cost of the travel, especially mine of 28 days & some major concerns.

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  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    June 25, 2014
    Bruce from IL Verified Squaremouth Customer

    We purchased a policy with Tin Leg (TLE13-100277) to cover our trip from Chicago to Costa Rica. Our itinerary required us to make a connecting flight in Houston both ways.
    My wife came down with intestinal cramps and diarrhea on the 4th day of our trip and had to be seen by a doctor
    In addition to that on our return trip, bad weather in Houston delayed the departure of our plane from there by about 6 hours. This caused us to miss the last connecting flight from Houston to Chicago and forced us to stay overnight there. We filed a claim for medical expenses and the cost of the hotel room.
    We filed a claim on June 9th. As of this date (June 25th) we have not even had an acknowledgement that the claim has been received. We would not recommend this company to other travelers.

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    212 out of 223 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 25, 2014
    Shlomo from AZ Verified Squaremouth Customer

    A most useful and effective service; thank you.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 25, 2014
    Michael from FL Verified Squaremouth Customer

    Customer service was very helpful and polite in answering questions and providing information about the insurance we were seeking. We did not need to file any type of claim but the price for the insurance we needed was pretty fair.

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  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    June 23, 2014
    Rosemarie from OR Verified Squaremouth Customer

    Tin Leg insurance offered more coverage and better pricing for our trip than all other insurances.
    we would take them again in the future.

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  • Rating 4 out of 5
    Policy:
    Standard
    Review Received:
    June 22, 2014
    Jeff from CA Verified Squaremouth Customer

    The ability to comparison shop withy ease was a huge plus!

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 22, 2014
    Richard from AR Verified Squaremouth Customer

    Very user friendly site. Great reviews as well.
    The comfort level with this site was high, and we felt supported all along our trip.

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  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    June 22, 2014
    Eugene from NJ Verified Squaremouth Customer

    Two days before my scheduled departure I had a cardiac cath and had to cancel my entire trip. A quick call to your customer service number helped me get the claims process started. On June 9th I saw my doctor for my follow up and got all of the papers signed to make my claim. Now I am waiting for payment. Would I recommend Square Mouth? It all depends on how quickly my claim is paid.

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    3 out of 4 people found this review helpful