Tin Leg
Overall Rating 4.55 out of 5
Overall Rating 4.55 out of 5 4,383 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 22, 2024
    MGMC from SC Verified Squaremouth Customer

    Very helpful customer service.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 22, 2024
    Dorothy from NJ Verified Squaremouth Customer

    Very accommodating —I am not technology astute so they were kind enough to copy all documents and send through snail mail—I very much appreciated this

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 21, 2024
    Emily Smith from ID Verified Squaremouth Customer

    Claim in process so haven’t had much contact with Tin Leg

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 21, 2024
    Kim Thompson from NV Verified Squaremouth Customer

    The person on the phone (Justine) was very helpful and in taking my claim. She was pleasant and she walked me through everything I needed to do. Excellent customer service.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 20, 2024
    Jennifer from CA Verified Squaremouth Customer

    I received high quality customer service with Tin Leg prior to my departure for our month long trip to Asia. The associate answered all my questions so I felt comfortable to proceed with purchasing the insurance. I will definitely use Tin Leg again if we embark on a long vacation in the future.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 19, 2024
    Robert from AZ Verified Squaremouth Customer

    The purchasing of the policy was good. The agent we spoke with was very knowledgeable and helpful.

    The real test will be to see how the claim is handled.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 18, 2024
    Ziesta from VA Verified Squaremouth Customer

    Your agents were very helpful in working with me to find travel insurance that met my needs while keeping costs as low as possible.
    Paperwork I received seem clear & concise. Although we didn't need to file a claim, we slept well believing we'd be taken care of, if needed.
    Spoke to 2 of your agents & they were both pleasant, patient & knowledgeable.
    Thank you. I will go to your company first the next time we travel.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 17, 2024
    JUDITH from SC Verified Squaremouth Customer

    Prior to leaving, I extended the length of my trip. I called Tin Leg to inform them of the return date change. They adjusted my coverage accordingly at no extra cost. Took care of my request quickly and nicely.

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    May 17, 2024
    Patricia from SC Verified Squaremouth Customer

    No problems so no interaction with company. Too bad it is so costly!

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    May 16, 2024
    Tracy from FL Verified Squaremouth Customer

    I did file a claim for delayed luggage. They made the claim process very easy to start and download required documents. It was a very easy process and I received my claim within 2 weeks. It was truly hassle free. I just bought a new policy with them for an upcoming trip. I highly recommend.

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    2 out of 2 people found this review helpful

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