0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3208
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,749
Since 2014
MONTHLY SALES
4331
Average Monthly Sales Since 2014
REVIEWS
4,390
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,390 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
If I say I didn't file a claim how can I rate the claim process??
Dumb error.
Was this review helpful to you?
6 out of 17 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 30, 2021
Chelsea from FL
Verified Squaremouth Customer
I needed a plan that had overseas COVID coverage as well as SCUBA accident coverage—plans were easy to find, and customer service was incredibly helpful in picking out the right plan! Thank you!
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 30, 2021
Twink from AR
Verified Squaremouth Customer
It was reassuring, in this time of Covid, to have a safety net. Great service!
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 29, 2021
MARK from FL
Verified Squaremouth Customer
such friendly and accurate asssistance when we called to learn about your policies. totally flawless procedure beginning to end, and knowing we had covid insurance was a welcome relief when we traveled. we just booked a 2nd policy, as well, for an upcoming trip.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 29, 2021
Robert from CA
Verified Squaremouth Customer
Smooth, quick, easy, AND cheaper than most other "recommended" insurance companies out there, offering similar/comparable services!
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 27, 2021
Stanley from KS
Verified Squaremouth Customer
Too early to comment. I had a heart attack on the first day of our cruise and will be filing a substantial claim. I'll be happy to evaluate after my claim is paid.
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2 out of 18 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 27, 2021
Mark from VA
Verified Squaremouth Customer
October 27, 2021. The insurance contract explains the benefits, limits and conditions in a very detailed description. The customer service center is available for extended hours. The process of examining and purchasing the insurance policy was organized and easy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 27, 2021
Steven from IN
Verified Squaremouth Customer
So far I have only contacted to see if I could add a rental car to the policy. I was told no. But they were very pleasant. I will be filing a claim. Our luggage went missing on our return.
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 26, 2021
Katie from FL
Verified Squaremouth Customer
Communication with Tin Leg claim dept was excellent. They were clear on the documentation need and continuously followed up to see if I required assistance. Time lines provided were accurate. The outcome was beyond my expectations.
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13 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
October 26, 2021
Lillian from CA
Verified Squaremouth Customer
None.
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0 out of 1 people found this review helpful