0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3208
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,749
Since 2014
MONTHLY SALES
4331
Average Monthly Sales Since 2014
REVIEWS
4,390
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,390 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Quick and easy to obtain your preferred insurance from the multitude of carriers. All necessary policy info was well presented,
which made it easy to understand, especially during these uncertain times.
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1 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
August 17, 2021
Gay from NV
Verified Squaremouth Customer
Website was very easy to use and compare plans. Had a small hiccup and had not received confirmation or my policy information as expected. Contacted customer service and had the needed information in about four hours. Would definitely use Squaremouth again.
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4 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
August 16, 2021
Lorraine from MD
Verified Squaremouth Customer
Since I didn't file a claim even after a lost luggage disaster, I have no idea how helpful you would have been in the case of a trip problem
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1 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
August 15, 2021
Donna from VA
Verified Squaremouth Customer
I purchased this policy because we were going to the beach and I was worried about hurricane season and evacuation problems. The customer service rep was very helpful with choosing the right plan.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
August 14, 2021
Stephanie from TX
Verified Squaremouth Customer
It was extremely frustrating to have purchased a policy from you and then to be sent to a different company to handle the claim. Once I contacted the other company it took several days to get a response.
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 14, 2021
Teresa from MD
Verified Squaremouth Customer
The woman I spoke with on the phone to purchase the policy was excellent. She was knowledgeable, pleasant, and very efficient.
The policy was a little expensive but it did give me peace of mind in case anything went wrong.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 12, 2021
Abraham from NJ
Verified Squaremouth Customer
They were very responsive and we will be on a call with them next week to go over the claim.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
August 12, 2021
Joan from TX
Verified Squaremouth Customer
Great service with real customer service representatives. They were very accommodating with my trip changes due to COVID.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 11, 2021
Agata from NY
Verified Squaremouth Customer
Positive & smooth experience.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
August 9, 2021
arik from NJ
Verified Squaremouth Customer
call from aborad to check regarding condition of family member as i wasnt sure the enxt steps - feedback was quick and proffessional
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3 out of 3 people found this review helpful